Part Time Customer Service & Sales Consultant - AITKENVALE
Employment Type: Permanent
Closing Date: 21 Nov 59pm
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.
What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming setting where everyone is supported to achieve store goals.
Salary and Benefits:
- Hourly Rate: $34.36 per hour
- *Junior rates apply for those under 20 years of age.
- *Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, 150% for public holidays.
- Plus
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