Administrative Officer - Women and Newborn Program

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.

As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

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We are a women’s health clinic servicing a wide range of services including the maternity clinic, early pregnancy assessment clinic, and termination clinic, endocrinology in pregnancy and infectious diseases in pregnancy

About the Role

Join our team as an administrative officer on a part-time, ongoing basisto work at Monash Medical Centre based at Clayton.

In this role, you will be guided under the leadership of the Administration Team Leader and working with the broader women’s health team.

Carry out compliance and improvement against the key elements of quality and safety

Be responsible for the quality of care at point of care

Provide data entry and validation.

Assist or lead in Clinic setup or completion daily depending on AM/PM shift.

Appointment scheduling for various clinics supported by Women’s Health Outpatients.

Ensure all Medicare and Healthcare eligibility cards are verified at each presentation.





Ensure all referral management is carried out in accordance with Outpatients Services Protocols.

Maintain involvement in quality improvement and education in order to continually improve services provided to clients.

Participate in the development and implementation of the policies and protocols pertaining to Women’s Health Outpatient Services.

Ensure all clients’ appointments are booked and assessed.

Co-ordinate clinic

Contribute to the administration team in completing all group tasks daily.

Answering telephone and patient enquiries.

Ensure all ‘Did not attends” (DNA) patients are addressed appropriately.

Ensure all patients documents are verified before commencement of each clinic.

About You

To be successful in this healthcare role, you will bring the following demonstrated skills, experience, and attributes:

iPM, Word, Excel and Outlook experience

Medical terminology desirable

Ability to work autonomously and within a team

Comply with Monash Health guidelines for the prevention of discrimination and harassment in the workplace.

Maintain appropriate personal appearance standards and wear the corporate uniform as required.

Take responsibility for professional development through continuing self-education.

Commitment to undertake mandatory training as determined by the program and Monash Health.

Mandatory requirements of the role - qualifications, licences, memberships:

Provide valid proof of your current right to work in Australia.

Complete and maintain required employment screening, including a National Police Check, employee Working with Children Check (WWCC) and, where relevant, Aged Care Worker Screening and National Disability Insurance Scheme (NDIS) Worker Screening.

Consent to ongoing Australian Health Practitioner Regulation Agency (Ahpra) registration checks via Monash Health’s electronic credentialing systems (registered health practitioners only).

Provide evidence of required immunisation prior to the extension of an offer of employment at Monash Health.

Enter into an Employment Agreement before commencement (applicants recent to Monash Health only).

Comply with Monash Health’s policies and procedures, including the Code of Conduct,

📌 Administrative Officer (Melbourne)
🏢 Monash Health
📍 Melbourne