Customer Resolution Specialist – Banking Support (Melbourne)

Customer Resolution Specialist – Banking Support (Melbourne)

30 Oct
|
Bank Australia
|
Melbourne

30 Oct

Bank Australia

Melbourne

Bank Australia, formed from the merger with Qudos Bank, is seeking a Customer Resolution Consultant to manage escalated complaints and deliver fair outcomes. You will investigate, engage with customers and stakeholders, and ensure compliance with regulatory obligations while supporting continuous improvement.

The role emphasises solid analytical, communication and decision-making skills, with a focus on customer outcomes and risk mitigation.

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📌 Customer Resolution Specialist – Banking Support (Melbourne)
🏢 Bank Australia
📍 Melbourne

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