Job Title: Inside Sales Engineer

Location: WMFTS - Australia - Wetherill Park

Location Type: Hybrid

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

Watson-Marlow Fluid Technology Solutions is part of SpiraxGroup, a FTSE100 and FTSE4Good multi-national industrial engineering Groupwith expertise in the control and management of steam, electric thermalsolutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Job Summary: We are seeking a talented and motivated Inside Sales Engineer to join our dynamic team.

Key Responsibilities

Role Summary: We are looking for a passionate and skilled Inside Sales Engineer to contribute to our growing success. In this role you will generate, qualify and convert Watson-Marlow Fluid Technology Solutions (WMFTS) sales opportunities across Australia and NewZealand — working inbound leads, cold calling, reactivating dormant and lost accounts, and turning enquiries into quotations that win.

You will handle enquiries and prepare quotations for your own accounts as well as on behalf of the field Sales Engineers, working to your own sales target. Non-standard and project enquiries you will pass to the responsible Sales Engineer with the insight they need. You will work with customers across the Industrial, Water& Wastewater (W&WW;) and Food & Beverage (F&B;) sectors, and provide the inside sales support the business needs to grow.

What you’ll be doing

- You identify and pursue recent opportunities across ANZ through research, networking and prospecting.

- You cold call to reach the right contacts, qualify leads.




- You reactivate dormant and lost accounts to bring them back into the pipeline.
- You prepare standard product and maintenance, repair and operations (MRO) quotations for your own accounts and on behalf of the Sales Engineers.
- You follow up every quotation through to the customer’s decision, maximising conversion.
- You select and specify standard product and MRO items for the customer’s application, escalating genuinely non-standard requirements.
- You respond quickly and accurately on pricing, availability, lead times and order status, keeping customers informed throughout.
- You build product and application knowledge across the Industrial, Water & Wastewater (W&WW;) and Food & Beverage (F&B;) sectors through structured training.
- You identify the sector each opportunity belongs to and pass non-standard and project enquiries to the responsible Sales Engineer with the research and insight they need.
- You cover for sales colleagues during absence, and share market, pricing and competitor feedback gathered from customer contact.
- You keep leads, opportunities, customer interactions and quotations accurate in the customer relationship management (CRM) system, maintaining a rolling pipeline.
- You report your activity and results — calls, appointments, quotations issued and converted — at the agreed frequency.
- You work in accordance with the company’s Quality Management System and carry out other reasonable duties within your capability to support the sales team and the business.

Who you’ll be working with

- Internally, you report to the Regional Sales Manager, SEA/ANZ, and work day to day with the field Sales Engineers, Operations and Marketing.
- Externally, you are in daily contact by phone and email with customers, distributors and prospects across Australia and New Zealand, and meet them occasionally at site visits, exhibitions and training events.

Skills/Experience

This is what you’ll need to be successful in this role

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📌 Inside Sales Engineer (Sydney)
🏢 Watson-Marlow Fluid Technology Solutions
📍 Sydney