St Vincent's Private Hospital Brisbane – Sydney NSW

Full time

1d ago , from St Vincent’s Private Hospital Brisbane

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing setting.

You'll be joining St Vincent’s as we launch our exciting new vision Bringing Care Home, which will take the best of St Vincent’s care beyond our hospitals and aged care homes directly into the homes of our communities across the country, making care more personal and accessible. Bringing Care Home is more than a strategy. It’s how we’ll deliver care that is better, fairer, and more connected – for everyone we serve.

Reporting to the General Manager, Ageing Care at Home, the National Manager – Home Aged Care will lead the national delivery of St Vincent’s community aged care services, including Support at Home, the Commonwealth Home Support Programme (CHSP), fee-for-service and future community-based services.

This is a key operational leadership role responsible for ensuring the end-to-end business operates effectively. You will lead operational, workforce, client and financial performance while ensuring services remain secure, person-centred, sustainable and aligned with the Aged Care Act,



Aged Care Rules and strengthened Aged Care Quality Standards.

Working across St Vincent’s, you will also lead continuous improvement and technology-enabled change, strengthen operational governance and controls, and translate our Bringing Care Home strategy into high-quality, sustainable services for older Australians.

This is a permanent, full-time position, based in Sydney, Melbourne or Brisbane.

We are looking for a special kind of person, a St Vincent’s kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do.

Key responsibilities of the role:

- Lead the national end-to-end operations of Home Aged Care, ensuring people, processes, systems and associated providers work together effectively.
- Drive strong operational and financial performance, including budget, utilisation and productivity, and ensure operational processes support accurate and timely claiming and client statements.
- Lead high-quality delivery of Support at Home and CHSP, ensuring services meet the Aged Care Act, Aged Care Rules, strengthened Aged Care Quality Standards and relevant program requirements.




- Build and lead a high-performing national workforce, developing capability, accountability and a strong culture through ongoing change.
- Partner with Quality, Clinical Governance, Compliance and Assurance teams to embed effective governance and controls and lead the business through audit, accreditation and assurance activity.
- Oversee associated provider arrangements and performance, ensuring services meet St Vincent’s regulatory, quality and contractual requirements.
- Lead systems and technology change for the business and champion the effective use of data, automation and AI to improve operations and client experience.
- Lead delivery of agreed growth plans, including referral pathways, partnerships and client acquisition, and work with Product and Service Design teams to embed new services into business as usual.

Things that work for us:

- Senior leadership experience in home and community aged care, including leadership of large multidisciplinary teams.
- Strong knowledge of the Aged Care Act 2024, Aged Care Rules 2025, strengthened Aged Care Quality Standards, Support at Home and CHSP.
- Demonstrated experience leading complex end-to-end service operations, ideally including claiming, client statements and associated provider arrangements.
- Robust commercial and financial acumen, with experience managing operational and financial performance.
- Experience leading systems, technology and operational change, with an understanding of how data, automation and AI can improve

📌 National Manager (Sydney)
🏢 St Vincent's Private Hospital Brisbane
📍 Sydney