Franchise Operations Manager - Regional VIC

- Own the commercial performance of a portfolio of Bakers Delight bakeries
- Work with business owners & make measurable difference to their success
- Genuine flexibility and attractive salary package, including car allowance

This is an outstanding prospect to take your career to the next level.

At Bakers Delight, our vision is to be the most loved bakery in every community. We’ve built our business through a commitment to quality, our people and delivering a delightful experience to our customers.

Bakers Delight is looking for a Franchise Operations Manager to take responsibility for a portfolio of bakeries. The territory spans Melbourne’s northern and north-western suburbs, extending north through regional Victoria; working closely with franchise partners to drive commercial performance, profitability and growth.

This is a high-impact retail role with genuine autonomy and flexibility. You’ll split your time between the office and the road, working directly with bakeries and franchise partners to navigate challenges, lift performance and unlock opportunities for growth.

This senior leadership role within the retail sector will provide opportunities for strong career development and growth opportunities.

The Role

- Own the commercial performance of a portfolio of Bakers Delight bakeries, building strong relationships with franchise partners and using P&L;, sales and operational data to identify opportunities, identify levers and drive outcomes.
- Navigate complex and challenging situations, balancing competing priorities,



stakeholder engagement and drive practical solutions.
- Navigate industry, landscape and internal innovation and change management.
- Identify risks and opportunities across the network and initiate action to improve business performance and operating profits
- Work with franchisees and internal stakeholders on growth plans, new bakery openings, acquisitions and changeovers.
- Partner with National Support Office teams to implement initiatives that improve franchisee performance, brand performance and customer experience.
- Balance strategic thinking with a hands-on approach, spending time in bakeries and understanding what is happening on the ground.

- Own the commercial performance of a portfolio of Bakers Delight bakeries
- Work with business owners & make measurable difference to their success
- Genuine flexibility and attractive salary package, including car allowance

This is an outstanding opportunity to take your career to the next level.

At Bakers Delight, our vision is to be the most loved bakery in every community. We’ve built our business through a commitment to quality, our people and delivering a delightful experience to our customers.





Bakers Delight is looking for a Franchise Operations Manager to take responsibility for a portfolio of bakeries. The territory spans Melbourne’s northern and north-western suburbs, extending north through regional Victoria; working closely with franchise partners to drive commercial performance, profitability and growth.

This is a high-impact retail role with genuine autonomy and flexibility. You’ll split your time between the office and the road, working directly with bakeries and franchise partners to navigate challenges, lift performance and unlock opportunities for growth.

This senior leadership role within the retail sector will provide opportunities for strong career development and growth opportunities.

The Role

- Own the commercial performance of a portfolio of Bakers Delight bakeries, building strong relationships with franchise partners and using P&L;, sales and operational data to identify opportunities, identify levers and drive outcomes.
- Navigate complex and challenging situations, balancing competing priorities, stakeholder engagement and drive practical solutions.
- Navigate industry, landscape and internal innovation and change management.
- Identify risks and opportunities across the network and initiate action to improve business performance and operating profits
- Work with franchisees and internal stakeholders on growth plans, new bakery openings, acquisitions and changeovers.
- Partner with National Support Office teams to implement initiatives that improve franchisee performance, brand performance and customer experience.

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