About Lutheran Homes Group

Lutheran Homes Group (LHG) is a leading not-for-profit provider of Home and Community Support, Retirement Living, and Residential Care across South Australia and Victoria. Our organisation provides services to over 2,000 residents, supported by a dedicated team of 1,500 staff and volunteers.

Together, we deliver personalised care that empowers ageing Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we continue to grow and set new standards of excellence while making a positive impact on the lives of those we support.

What we offer

- Competitive wages in line with the Aged Care Award 2010
- Ongoing training, professional development, and genuine opportunities for career progression
- Meaningful work that makes a real difference in the lives of ageing Australians every day

Your pay and benefits at a glance

- Access to salary packaging of up to $15,900 tax-free each year, plus the ability to salary package an additional $2,650 for eligible meal entertainment and holiday accommodation expenses
- Extra financial boost while you're on leave - 5% annual leave loading
- Free confidential counselling and well-being support for you and your immediate family
- Free annual influenza vaccination
- Exclusive retail, lifestyle, and insurance discounts

About the Role

The Village Liaison Officer plays a proactive and visible role within the village, contributing to strong resident engagement, explicit communication, and effective village operations. This position independently manages key administrative and engagement responsibilities, using digital platforms to maintain accurate records, coordinate activities,



and ensure timely completion of tasks that enhance the daily resident experience and overall community connection.

Key Responsibilities

- Maintain a presence at village events and contribute to fostering a warm and inclusive community.
- Collate and compile content for the Village News, liaising with internal and external contributors as needed.
- Monitor and action the Personal Alarm Daily Report (ADT), escalating concerns as required.
- Support the Village Manager and Liaison Lead with reporting, data reconciliation, and other system-driven activities.
- Support the Yearly Planner by assisting in the organisation of events, activities, and scheduling.

What You Will Need

- Certificate III in Business (Administration) or equivalent experience in a similar role - Preferred
- Experience in Retirement Living or similar administrative role
- This role is considered a NDIS risk assessed role and a current NDIS Worker Clearance is required.
- Friendly and approachable with strong interpersonal and communication skills.

Candidates will be required to undergo a pre-employment medical assessment and must hold a current NDIS Worker Clearance . In line with current health guidelines for the aged care sector, candidates are strongly encouraged to be up to date with all recommended vaccinations.

To apply or to view a detailed position description, please click 'Apply Now' .

Lutheran Homes Group is an equal opportunity employer and welcomes applicants of all backgrounds and faiths who share our commitment to caring for others.

Applications close 23 rd of November 2026

Candidates may be shortlisted and interviewed prior to the closing date, so apply today!

Please note we are not accepting recruitment agency applications at this time

📌 Village Liaison Officer (Hope Valley)
🏢 Lutheran Homes
📍 Hope Valley