Job Description
/n Receptionist / Clinic Coordinator – Medicolegal /n /n Melbourne CBD | Regular Travel to Geelong for Clinic Support /n /n /n
- Busy, varied role where no two days are quite the same. /n
- Great locations – Both clinics are within 150 metres of train stations. /n
- Fantastic team culture – Join a growing national business with a supportive, down-to-earth team. /n /n About RediMed /n RediMed is a leading national healthcare provider delivering multidisciplinary health solutions, including occupational health, injury treatment and medicolegal services. /n /n Our dedicated medicolegal division, RediMedicoLegal (RML), coordinates independent medical assessments and expert reports for insurers, employers, legal firms and other organisations across Australia. /n /n We’re looking for a friendly, confident and highly organised Receptionist / Clinic Coordinator to join our Melbourne team. /n /n

About the Role
/n We’re looking for someone who enjoys being busy, meeting people and taking ownership of their day. /n You’ll be the friendly face of our clinic, keeping appointments running smoothly, supporting our medical specialists and ensuring examinees feel welcome and comfortable. /n /n It’s a varied, hands-on role where you’ll juggle competing priorities, solve problems and work closely with a great team. While you’ll have plenty of support, you’ll also need to be confident running front of house independently, managing day-to-day clinic activities and thinking on your feet. /n /n The position is primarily based in Melbourne CBD, with regular travel to our Geelong clinic required (up to once per week/fortnight). Both clinics are conveniently located within 150 metres of train stations,



so a driver’s licence isn’t required. /n /n What You’ll Be Doing /n /n
- Welcome and check in examinees, medical specialists and visitors, providing a friendly and skilled experience. /n
- Manage reception and front-of-house operations, ensuring appointments run smoothly. /n
- Coordinate consultation rooms, appointment paperwork and specialist requirements. /n
- Prepare medical and claim documentation, including collating, organising and bookmarking PDF files. /n
- Respond to phone calls, emails and general enquiries. /n
- Liaise with specialists and internal teams to resolve appointment requirements and day-to-day issues. /n
- Support examinees who may be anxious or distressed, maintaining a calm and professional approach. /n
- Keep clinic facilities organised, well-stocked and ready for use, including when supporting our Geelong clinic. /n /n About You /n You’re someone who takes pride in keeping things running smoothly, notices the little details and doesn’t need someone looking over your shoulder to get things done. /n You’re friendly, approachable and confident dealing with people from all walks of life. You enjoy a busy environment, learn new systems quickly and are comfortable taking responsibility for your work. /n /n You’ll bring: /n /n
- Previous experience in reception, administration or a customer-facing coordination role.



/n
- Confidence working autonomously and taking ownership of front-of-house operations. /n
- Excellent communication and customer service skills, including managing challenging or sensitive situations. /n
- Strong organisational skills, attention to detail and the ability to juggle competing priorities. /n
- Good computer skills, including confidence working with electronic documentation and learning new systems. /n
- A proactive, practical approach to problem-solving and a willingness to help wherever needed. /n
- A positive attitude, a sense of humour and a genuine enjoyment of working with people. /n
- Willingness to travel to Geelong up to once per week. /n /n Experience in medical reception, specialist practices, medicolegal services, workers compensation or occupational health would be highly regarded, but isn’t essential. /n /n Why Join RediMed? /n We’re a growing national business with a fantastic team and a culture we’re proud of. /n We work hard, support one another and enjoy a good laugh along the way. We’re looking for someone who brings the same positive energy, takes pride in their work and enjoys being part of a team. /n /n You’ll also enjoy: /n /n
- A supportive and collaborative team environment. /n
- A central Melbourne CBD location, close to public transport. /n
- Employee Assistance Program (EAP), including financial advice. /n
- Employee benefits, including birthday leave /n
- Professional development support /n /n /n Interested? /n If you’re friendly, organised, confident and enjoy taking ownership of a busy reception environment, we’d love to hear from you /n /n

📌 Receptionist / Clinic Coordinator (Melbourne)
🏢 Redimed
📍 Melbourne