Job Description
/n Scheduler – Drive Efficiency for a Growing, Award-Winning National Team /n Servus Group – Melbourne Office, Scoresby VIC | Full time | Plumbing, Electrical & Maintenance Industry /n Are you a confident, organised problem-solver who enjoys coordinating people, schedules, and moving parts? We’re looking for a motivated Scheduler to join our Melbourne team, working from our Scoresby office to support the daily operations of our award-winning national plumbing, electrical, and maintenance business. /n If you thrive in a fast-paced environment, stay calm under pressure, and enjoy working with a close-knit team, this role could be your next great opportunity. /n

About Us
/n Servus Group is a national leader in plumbing, electrical, and maintenance services, known for our quality workmanship, customer focus, and team-first culture. With ongoing growth across Australia, we’re seeking a Scheduler who can help keep our field operations running efficiently and deliver the outstanding service our clients expect. /n

About the Role
/n As Scheduler, you’ll be a vital link between our clients, technicians, and internal teams. Your role is to ensure our field crews are where they need to be – on time, fully briefed, and ready to deliver exceptional service. /n You’ll spend your time supporting operations across Melbourne and the East Coast of Australia, coordinating daily schedules and helping ensure jobs progress efficiently from start to finish. /n What You’ll Be Doing /n /n
- Coordinate job scheduling for plumbing, electrical, and maintenance works /n
- Allocate work orders and manage technician calendars efficiently /n
- Communicate job updates and appointment details to clients /n
- Monitor job progress and respond to scheduling changes or urgent requests /n
- Liaise with field staff and management to meet daily KPIs /n
- Maintain accurate records in SimPRO and other systems /n
- Deliver a professional,



responsive customer experience from start to finish /n /n Who You Are /n /n
- Experienced & Organised – Background in scheduling, dispatch, or operations with the ability to juggle competing priorities /n
- Problem-Solver – Calm, adaptable, and quick-thinking under pressure /n
- Tech-Savvy – Confident with job management systems, with SimPRO experience highly regarded /n
- Clear Communicator – Professional, concise, and friendly in all communications /n
- Team-Oriented – Works well with others while also being confident working independently /n
- Detail-Focused – Accuracy and efficiency matter to you /n /n What You’ll Need /n /n
- Previous experience in scheduling, coordination, or workflow management /n
- Strong time management and multitasking skills /n
- Proficiency in Microsoft Office, including Outlook, Word, and Excel /n
- Experience using SimPRO or similar job management systems is highly regarded /n
- Excellent customer service skills and a confident phone manner /n
- Professionalism, reliability, and a strong work ethic /n
- High school certificate or equivalent, with administration or operations qualifications considered an advantage /n /n

What We Offer
/n /n
- Full-time role – Monday to Friday (38+ hours) /n
- Competitive salary + superannuation, based on experience /n
- A growing national business with long-term career opportunities /n
- Supportive leadership and a collaborative team environment /n
- The opportunity to work from our Scoresby office /n
- The chance to play a key role in our operational success and continued growth /n /n Ready to take the next step with a company that values initiative, problem-solving, and team spirit? /n Apply now and become an essential part of Servus Group’s continued national growth. /n I also corrected the wording around “You’ll spent supporting operations” and made a few small grammatical improvements while keeping the original style and intent. /n /n

📌 Scheduler (Melbourne)
🏢 Servus Group
📍 Melbourne