Senior NICE CXone Contact Centre Engineer (Melbourne)

Senior NICE CXone Contact Centre Engineer (Melbourne)

30 Oct
|
Green Light Worldwide
|
Melbourne

30 Oct

Green Light Worldwide

Melbourne

Green Light Australia is seeking a Senior NICE CXone Contact Centre Engineer to lead design and delivery of CXone solutions across enterprise environments. You will translate business requirements into scalable CXone designs and configure routing, IVR, call flows, ACD, digital channels, WFM, and reporting.

You will drive end-to-end migrations from legacy systems to NICE CXone, integrate CXone with CRM and APIs, and produce technical documentation and runbooks.

📌 Senior NICE CXone Contact Centre Engineer (Melbourne)
🏢 Green Light Worldwide
📍 Melbourne

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