Company Description CareLinc provides aged care and disability support services that help people live more independently at home and in their community. The organisation offers a wide range of services, including personal care, domestic assistance, nursing care, transport assistance, social support, meal preparation, gardening, respite care, and NDIS Support Coordination. CareLinc follows a person-centred approach, tailoring support to each individual’s needs, preferences, and circumstances. Service availability, eligibility, and funding can vary by location and current capacity, and individuals are encouraged to contact CareLinc directly to discuss their situation and options. Role Description We are looking for an Arabic speaking Medical Office Receptionist. This is a full-time, on-site role based in Liverpool / Fairfield West, NSW. This position is responsible for greeting clients and visitors, managing the front desk, answering incoming calls, and responding to general inquiries in a professional and courteous manner. Daily tasks include support workers' shifts scheduling and confirming suppliers appointments, maintaining accurate client records, and coordinating communication between clients, support workers, and clinical staff. The receptionist will verify insurance and funding details as required, process basic administrative paperwork, and ensure confidentiality of all client information. The role also involves maintaining a tidy reception area,



supporting the smooth flow of daily operations, and assisting with general office tasks as needed. Qualifications
• Solid experience in the Aged Care and NDIS sectors is a Must Have.
• Experience using ShiftCare scheduling tool is a Must Have.
• Robust phone etiquette and professional communication skills when handling inbound and outbound calls.
• Ability to manage shifts scheduling, calendar coordination, and client bookings efficiently.
• Experience with general receptionist duties, including front desk management, greeting visitors, and handling inquiries.
• Familiarity with medical office processes, patient records, and confidentiality requirements.
• Skills in insurance verification or understanding of healthcare funding and eligibility processes.
• Previous experience in a healthcare, aged care, or disability support setting is highly beneficial.
• Competence with basic computer applications and practice management or scheduling systems.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks in a busy environment.
• Demonstrated ability to work respectfully with people from diverse backgrounds and with varying support needs.
• High school diploma or equivalent required; relevant certificates in medical reception or administration are an advantage.

📌 Medical Office Receptionist (Sydney)
🏢 CareLinc
📍 Sydney