Lead, Client Experience (Armidale)

Lead, Client Experience (Armidale)

30 Oct
|
The University of New England
|
Armidale

30 Oct

The University of New England

Armidale

The University of New England seeks a Manager Client Experience and Enablement to lead the front door of digital support, delivering high-quality client-facing IT services across multiple channels. You will drive service improvements, manage a frontline team and collaborate with ServiceNow workflows and AI-enabled support to enhance client journeys.

This role requires strengthening self-service and knowledge services while maintaining reliable daily operations and explicit escalation paths.

📌 Lead, Client Experience (Armidale)
🏢 The University of New England
📍 Armidale

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