30 Oct
|
University Of Technology Sydney
|
Sydney
30 Oct
University Of Technology Sydney
Sydney
University of Technology Sydney is seeking a hands-on Technical Support Analyst to deliver high‑quality 1st and 2nd line IT support for staff and vendors across hardware, software, SaaS and end‑user devices. The role focuses on customer service and timely resolution in line with SLAs.
Based in Sydney, you’ll work in the Service Desk, handling face‑to‑face, phone, remote and ticket requests, troubleshoot issues, and log updates while contributing to knowledge base improvements.
📌 Senior IT Service Desk Analyst — Cloud (Sydney)
🏢 University Of Technology Sydney
📍 Sydney