Operational Support Officer, Rural and Remote Health

Location: Darwin Casuarina campus, Darwin, NT

Contract: Full time | Fixed term until 31 December 2027

Salary: Professional HEO5 | $84,599 - $93,366

We are seeking a proactive and highly organised Operational Support Officer to join the Operational Support team and deliver high quality operational and administrative support to the Discipline of Rural and Remote Health (RRH) at Flinders University. In this diverse role, you will be responsible for coordinating operational activities including conferences and events, stakeholder visits, while providing executive support to leadership staff. The position contributes to the ongoing improvements of operational procedures, administrative systems and work instructions to support consistent and effective service delivery across the discipline.

Key responsibilities

- Providing operational and administrative support, including calendar management, coordination of meetings and conferences, and the preparation and distribution of correspondence.
- Building and maintaining effective working relationships with leadership staff and key stakeholders.
- Supporting the development and ongoing maintenance of operational procedures, processes and templates to support efficient and consistent service delivery.
- Coordinating travel arrangements for staff, students, visitors and groups, ensuring compliance with university policies and procedures.

About You

You are a highly organised and proactive professional with experience providing operational and administrative support in a complex environment. With robust communication and stakeholder engagement skills, you thrive in a fast‑paced setting, effectively managing competing priorities while delivering high‑quality customer service and operational outcomes. You are solutions‑focused, detail-oriented and committed to continuous improvement, with the ability to work both independently and collaboratively to support organisational goals.

Requirements





- Proven experience providing operational and administrative support, including coordinating events, travel, facilities, resources and business operations within a complex organisation.
- Strong organisational and problem‑solving skills, with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy and attention to detail.
- Excellent written and verbal communication skills, with the ability to build positive relationships and work collaboratively with a diverse range of internal and external stakeholders.
- Sound knowledge of contemporary administrative systems, software and processes, with the ability to interpret and apply policies and procedures to support efficient service delivery and continuous improvement.

Benefits

- 17% Superannuation + salary packaging options
- Flexible working arrangements
- Awarded the AHEIA Higher Education Award for Workplace Culture Excellence for commitment to wellbeing through staff wellbeing programme
- Wide range of professional development activities and services, including exclusive staff study offers
- We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards
- Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Pre‑employment Checks

- Completion of Nationally Coordinated Criminal History Check and Gender Based Violence Declaration, satisfactory to the University.
- Full vaccination against COVID-19 in line with NT Health policy.
- Working with Children Clearance/Ochre Card, as required by NT legislation.

📌 Service Intake Lead (Darwin)
🏢 Department of Education and Training
📍 Darwin