Scheduler – Drive Efficiency for a Growing, Award-Winning National Team

Servus Group – Melbourne Office, Scoresby VIC | Full-Time | Plumbing, Electrical & Maintenance Industry

Are you a confident, organised problem-solver who enjoys coordinating people, schedules, and moving parts? We’re looking for a motivated Scheduler to join our Melbourne team, working from our Scoresby office to support the daily operations of our award-winning national plumbing, electrical, and maintenance business.

If you thrive in a quick-paced environment, stay calm under pressure, and enjoy working with a close-knit team, this role could be your next great opportunity.

About Us

Servus Group is a national leader in plumbing, electrical, and maintenance services, known for our quality workmanship, customer focus, and team-first culture. With ongoing growth across Australia, we’re seeking a Scheduler who can help keep our field operations running efficiently and deliver the outstanding service our clients expect.

About the Role

As Scheduler, you’ll be a vital link between our clients, technicians, and internal teams. Your role is to ensure our field crews are where they need to be – on time, fully briefed, and ready to deliver exceptional service.

You’ll spend your time supporting operations across Melbourne and the East Coast of Australia , coordinating daily schedules and helping ensure jobs progress efficiently from start to finish.

What You’ll Be Doing

- Coordinate job scheduling for plumbing, electrical, and maintenance works
- Allocate work orders and manage technician calendars efficiently
- Communicate job updates and appointment details to clients
- Monitor job progress and respond to scheduling changes or urgent requests
- Liaise with field staff and management to meet daily KPIs
- Maintain accurate records in SimPRO and other systems




- Deliver a professional, responsive customer experience from start to finish

Who You Are

- Experienced & Organised – Background in scheduling, dispatch, or operations with the ability to juggle competing priorities
- Problem-Solver – Calm, adaptable, and quick-thinking under pressure
- Tech-Savvy – Confident with job management systems, with SimPRO experience highly regarded
- Clear Communicator – Professional, concise, and friendly in all communications
- Team-Oriented – Works well with others while also being confident working independently
- Detail-Focused – Accuracy and efficiency matter to you

What You’ll Need

- Previous experience in scheduling, coordination, or workflow management
- Strong time management and multitasking skills
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Experience using SimPRO or similar job management systems is highly regarded
- Excellent customer service skills and a confident phone manner
- Professionalism, reliability, and a strong work ethic
- High school certificate or equivalent, with administration or operations qualifications considered an advantage

What We Offer

- Full-time role – Monday to Friday (38+ hours)
- Market-competitive salary + superannuation, based on experience
- A growing national business with long-term career opportunities
- Supportive leadership and a collaborative team environment
- The opportunity to work from our Scoresby office
- The chance to play a key role in our operational success and continued growth

Ready to take the next step with a company that values initiative, problem-solving, and team spirit?

Apply now and become an essential part of Servus Group’s continued national growth.

I also corrected the wording around “You’ll spent supporting operations” and made a few small grammatical improvements while keeping the original style and intent.

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