JOB SUMMARY

Provide a high standard of catering and general housekeeping duties within a mental health inpatient environment. Duties will be carried out in line with national standards of cleanliness, infection prevention & control and food safety.

KEY RESULT AREAS

Catering duties

Provide a full meal and snack service to the service users on the wards

- a. Receive and store all food in accordance with set standards and Trust policy.
- b. Prepare and pack menu items for service users to the required standard, in line with the Trusts Food Safety, HACCP and Health & Safety policies & procedures.
- c. Regenerate/prepare and serve meals and sundry items of food adhering to food distribution timescales and in line with the Trusts Food Safety, HACCP and Health & Safety policies & procedures.
- d. Wash all items, including all tableware used, following each meal service
- e. Ensure the unit catering department is maintained to high standards of cleanliness at all times in line with the Trusts Food Safety, HACCP and Health & Safety policies & procedures.
- f. Communicate with multidisciplinary teams (nursing staff, catering and dietitians) to ensure service users receive special diets in accordance with nutritional requirements, allergy status and care plans.
- g. Collate and input data required for the ordering of special diets onto the catering department food sheets.
- h. Liaise and communicate any menu changes and answer any queries relating to menu changes with service users and nursing staff.
- i. Maintain accurate records in relation to food storage and regeneration of food in accordance with Trust policy.
- j. Prepare for meal times ensuring menus are displayed in accordance with set standards.





General Housekeeping Duties

Contribute to the safety, efficiency and general tidiness of the whole unit environment

- a. Maintain adequate supplies of stock and ad hoc items on the wards by monitoring stock levels, ordering items as required, rotating stock and safely storing items.
- b. Ensure bedrooms are prepared appropriately for admissions to the ward
- c. Support service users to keep their own property safe and support individuals to use the laundry equipment as required.
- d. Report any defective or damaged items, infestations or breakages and arrange for the removal of items as required in accordance with Trust Waste Disposal & Decontamination policies and procedures.
- e. Undertake routine and ad hoc environmental and equipment checks and audits as required
- f. Maintain cleaning of items as per ward schedules
- g. Spot clean throughout the ward as required

General

- a. Maintain valuable working relationships and effective communication with all colleagues, service users and visitors whilst delivering the core duties of a housekeeping service.
- b. Adhere to Trust Policies and Procedures at all times.
- c. Apply the code of confidentiality with regard to confidential information concerning service users and their care, colleagues & visitors in order not to compromise their safety or well-being.
- d.



Ensure that all relevant information obtained during the course of interactions with service users is shared with the nurse in charge of the ward area.
- e. Safeguard the health and wellbeing of children and vulnerable adults, by adhering to Trust safeguarding policies and participating in relevant training.
- f. Adhere to the national NHS smoke free policy, which prohibits smoking anywhere on Trust grounds
- g. Be a socially responsible employee by following measures that reduce or offset the Trusts environmental impact

This job description is an outline of the main duties of the post. The post holder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in conjunction with the post-holder when necessary, in line with service developments.

Trust Values

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:

- We put the person first and in the centre
- We know that families and carers matter
- We are respectful, honest, open and transparent
- We improve and aim to be outstanding
- We are relevant today and ready for tomorrow

Safeguarding

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy. Prevent and respond appropriately to abuse and understand own role in this by undertaking Sa

📌 Housekeeper (Port Wakefield)
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