We're looking for a receptionist to help look after our guests, property owners and busy holiday accommodation business on the Central Coast.

Key responsibilities

- Answering phone calls, emails and booking enquiries
- Assisting guests with bookings, check-ins and property information
- Coordinating keys and guest arrivals
- Communicating with owners, cleaners and maintenance teams
- Keeping guest communication up to date, with timely responses before, during and after their stay
- Updating our websites and property listings
- Creating and updating social media content
- Keeping booking records up to date and assisting with general administration
- Delivering five-star service and helping every guest feel welcome and supported

About you

- Has a welcoming manner and strong communication skills
- Is reliable, organised and pays attention to detail
- Can manage competing tasks and stay calm during busy periods
- Is confident using computers and learning current systems
- Enjoys social media and has a creative eye for content
- Enjoys working as part of a team and helping peopleTakes pride in delivering exceptional customer service
- Experience in reception, hospitality, tourism or property management would be an advantage

📌 Receptionist (Bucketty)
🏢 East Coast Getaways
📍 Bucketty