- Shape customer strategy and influence meaningful commercial decisions
- Solve complex business questions using advanced SQL and customer data
- Present to senior leaders | Adaptable working | Career growth

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

We understand that flexibility matters when considering your next role. Let us know your requirements, and we’ll carefully consider how we might accommodate them.

Ready to make a real impact?

Join Retail Markets at a pivotal stage of growth and help shape how Alinta Energy identifies, prioritises and captures customer opportunities. As Senior Customer Insights & Strategy Analyst, you will play a pivotal role in leveraging your strong business acumen and technical skills to shape, influence and steer the direction. As an organisation with a strong emphasis on being data led, you will be leaning of your natural curiosity, ability to transform and interrogate large and diverse datasets and storytelling to translate this into clear and compelling recommendations for senior decision makers. And if variety is what you seek, this is a role for you; you might be identifying opportunities within a customer segment in one week and the next be assessing the commercial attractiveness of a new product proposition.

Why you’ll love working here

At Alinta Energy,



we’re taking real action to deliver reliable and sustainable energy for Australia - and that practical approach runs through everything we do. You’ll get clear direction, genuine flexibility, and the support you need to grow, all while working on projects that make a lasting difference. We’re big enough to create impact, but small enough that your ideas and effort will always be seen.

There are plenty of other great benefits of working for Alinta Energy, including flexible working, energy discounts, an Employee Assistance Program (EAP), a paid volunteer day each year, fully stocked kitchens, and lots more.

What You’ll Do

- Assist in translating high-level business ambitions into actionable strategies
- Source, extract, analyse and transform large and complex data into actionable insights
- Play integral role in developing compelling and insight-led recommendations to senior stakeholders
- Providing commercial and technical support to the broader organisation such as Product, Pricing and Compliance
- Developing enterprise-wide data assets such as customer segmentation and CLV
- Identifying current opportunities from natural curiosity and thinking outside the box

Your Experience

- Relevant qualifications and experience in analysis and drawing insights
- Proven ability to extract, analyse and synthesise complex data from multiple sources




- Strong commercial acumen, communication and data storytelling skills
- Demonstrated stakeholder influence and ability to work cross-functionally
- Advanced SQL and experience working directly with large customer datasets

Please note this role requires full working rights within Australia.

This role will suit an analytical and commercially minded professional who can work independently, navigate ambiguity and turn data into clear recommendations. Industry experience in energy sector is not essential, but curiosity, initiative and commercial acumen are what matters most.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Click ‘Apply’ to submit your application.

📌 Senior Customer Strategy Analyst (Melbourne)
🏢 Alinta Energy
📍 Melbourne