Head of Customer Experience & Operations (Melbourne)

Head of Customer Experience & Operations (Melbourne)

30 Oct
|
Specsavers Support Office
|
Melbourne

30 Oct

Specsavers Support Office

Melbourne

Specsavers Australia and Current Zealand is seeking a Head of Customer Operations to lead our Customer Operations and Customer Experience strategy across the region. You will translate customer insights into tangible improvements, working with stores, Retail, Support Office and external providers to deliver a consistent, high-quality customer experience, and to build a high-performing team.

You will oversee the Voice of Customer framework, governance and service standards to drive sustainable

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📌 Head of Customer Experience & Operations (Melbourne)
🏢 Specsavers Support Office
📍 Melbourne

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