Nurse Next Door Bayside is a leading provider of compassionate, high-quality aged care services in Victoria. We are committed to enhancing the quality of life for older adults and their families by delivering personalised, person-centred care within our community. Our team is dedicated to supporting seniors to maintain their independence, dignity and wellbeing whilst fostering a culture of excellence, respect and innovation in all that we do.

About the role

We are seeking a dedicated and organised Care Co-ordinator RN Grade 4 to join our team at Nurse Next Door Bayside in Elsternwick, VIC. This is a full‑time position that plays a vital role in the coordination and delivery of aged care and disability services to our clients. As Care Co-ordinator, you will be the central point of contact between clients, their families, healthcare providers and our care team, ensuring seamless communication and continuity of care. This position is essential to maintaining our high standards of service delivery and client satisfaction within the aged care sector.

Key responsibilities

Scheduling and coordinating care visits, ensuring optimal allocation of resources and timely delivery of services to clients

Acting as the primary liaison between clients, families, healthcare professionals and care staff, maintaining clear and compassionate communication

Conducting initial client assessments and care planning meetings to identify care needs and preferences

Managing client records, documentation and care plans in accordance with aged care regulations and organisational policies





Monitoring care quality and client satisfaction, addressing concerns promptly and escalating issues as necessary

Providing administrative support to ensure smooth operations of the care coordination function

Responding to client and family enquiries and requests in a timely and professional manner

Collaborating with the broader care team to ensure person-centred care delivery and positive client outcomes

Supporting the recruitment, onboarding and management of care staff as required

Maintaining confidentiality and adhering to privacy legislation and duty of care requirements

What we're looking for

Nursing qualification or relevant healthcare background, preferably with experience in aged care and disability settings

Proven experience in care coordination, case management or a similar role within the healthcare or aged care sector

Strong organisational and time management skills, with the ability to manage multiple priorities and competing demands

Excellent communication and interpersonal skills, with the ability to build rapport with clients, families and staff

Proficiency in electronic health records systems and computer-based scheduling software

Sound knowledge of aged care regulations,



standards and best practice frameworks

Ability to work independently and as part of a collaborative team

Compassion, empathy and a genuine commitment to supporting older adults and enhancing their quality of life

Problem-solving abilities and sound clinical judgment in assessing care needs

Current First Aid and CPR certification is desirable

Ability to obtain and maintain a Working with Children Check and Working with Vulnerable Persons screening as required

What we offer

We are committed to supporting our employees with a comprehensive range of benefits and opportunities for skilled growth. We offer flexible working arrangements where possible to support work‑life balance, competitive remuneration reflecting your experience and qualifications, ongoing professional development and training opportunities to enhance your skills and knowledge, and access to employee wellbeing programs and support services. We foster a supportive, collaborative workplace culture that values respect, inclusivity and teamwork. At Nurse Next Door Bayside, we believe investing in our people is essential to delivering exceptional care to our clients.

We welcome applications from candidates of diverse backgrounds and actively encourage applications from those with experience in aged care. If you require any adjustments, reasonable accommodations or alternative formats of information at any stage of the recruitment process, please do not hesitate to contact us.

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📌 Care Co-ordinator RN Grade 4 (Melbourne)
🏢 Nurse Next Door
📍 Melbourne