V- Retail Online Sales Assistant- Rosebud, VIC (Melbourne)

V- Retail Online Sales Assistant- Rosebud, VIC (Melbourne)

30 Oct
|
The Salvation Army
|
Melbourne

30 Oct

The Salvation Army

Melbourne

V- Retail Online Sales Assistant- Rosebud, VIC

The SalvationArmy Stores are vibrant places where great things happen: generouspeople donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in our community.

The Online Sales Assistant has the exciting responsibility of optimising sales revenue from antique, collectable, designer clothing and other higher priced items by listing them our online sales accounts. This important role not only brings in vital revenue which in turn provides funding for local community support, it also honours our donors who would expect the high value items they have generously given to The Salvation Army are resulting in good returns and positive impact on the community.

Job Description

Key tasks and responsibilities

- Identification of items: Bring your keen sense, experience and knowledge to identify valuable items from the donated items, determining their value through research and comparison sales.
- Marketing items: With a promotional and detailed approach, clean and style items for photographing so buyers can clearly view the item and are excited to take part in bidding. Create listing descriptions that are accurate and enticing, along with instructions on how to purchase and collect or have shipped.
- Packing orders: This step requires lots of care to ensure items are securely packed and received in good order. A personalised note of thanks adds to the customer’s positive experience, priming them for repeat purchases and good ratings on our online sales channels.

Qualifications and skills (desired/required)

- Good knowledge of antiques, collectables,



designer clothing and other high value items such as appliances and tools, and how to research these items.
- Experience in marketing and communications is highly desired
- Experience in using a camera and online sales channels
- Excellent writing skills

Capabilities and personal attributes

Manage self:

Shows personal motivation and commitment to completing work activities effectively.

Act ethically and with integrity:

Is reliable and trustworthy; acts consistent with TSA vision, mission and values.

Display resilience:

Remains open to new ideas and approaches; displays an optimistic approach to work.

Communicate Effectively:

Writes in a way that is logical and easy to follow; explains things clearly.

Work collaboratively:

Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others.

Demonstrate Accountability:

Shows care and respect in the efficient use of TSA funds, property, equipment and resources.

Innovate and continuously improve:

Shares ideas about ways to improve work tasks and solve problems; adopts improvements and innovations.

Background check requirements

Background checks play an significant part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:

- As this role has access to valuable items, a police check is required

Background checks requirements may change time to time if legislations or TSA requirements change.

Category

Community Services

Commitment

Regular - more than 6 months

Type Of Work

Retail & Sales

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📌 V- Retail Online Sales Assistant- Rosebud, VIC (Melbourne)
🏢 The Salvation Army
📍 Melbourne

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