Atturra in Melbourne is seeking a L1/L2 Service Desk Analyst to respond to requests via phone, email, chat and ticketing systems. You will diagnose and resolve incidents across hardware, software and network, document interactions, and escalate as needed.
You will contribute to knowledge base, assist with onboarding/offboarding, and provide in office support to client engagements. Strong communication and detail orientation are essential.
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📌 Service Desk & IT Support Specialist (Melbourne)
🏢 Atturra
📍 Melbourne
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