Paltech is a leader of innovation, manufacturing and wholesaling a wide range of heating and cooling products. Part of the Air Diffusion Agencies Group, Paltech is on a significant path of growth, we now have an opportunity for a Trade Counter Sales role to assist our growing team.
We are seeking a full‑time Trade Counter Salesperson to join our Knoxfield team. The ideal candidate will be a passionate, customer service focused team member.
Why Air Diffusion Australia?
- Be part of a larger company with 12 branch locations across Australia
- Opportunity for career development as the business expands
- Fast growing company
- Great product range including the best HVAC unit brands
Key duties will include:
- Processing & follow up of customer orders, quotes and telephone enquiries.
- Identifying opportunities to upsell or cross sell products.
- Build and strengthen key customer relationships and value add to an existing customer base.
- Liaising with warehouse and production teams
- Picking / Packing / checking orders and ensuring paperwork is correct.
- Assisting in checking and maintaining inventory.
To be considered for this role, you will have:
- Ability to build and maintain strong relationships.
- Experience in customer service and sales.
- Exceptional written and oral communication skills.
- Computer Literacy.
- Experience in the Refrigeration & Air Conditioning Industry would be preferred but not essential.
- Robust attention to detail, with the ability to work under pressure.