APS6 Planners - Participant Safeguarding Advisory

Robina | $61.86 per hour + super | 12-month assignment with view to extension
Are you experienced in assessing complex situations, identifying risks and providing transparent, evidence-based advice? A number of opportunities are available for APS6 Planners to join a specialist safeguarding team supporting NDIS participants experiencing complex or sensitive circumstances.

Based in Robina, this full-time/ casual opportunities offer hybrid working flexibility, with up to two days working from home per week. You will apply your analytical, communication and stakeholder engagement skills to help identify risks of harm, guide appropriate interventions and improve safeguarding outcomes for people with disability.

About the Role

As an APS6 Planner, you will assess complex and sensitive participant circumstances, identify safeguarding risks and provide specialised written and verbal advice to support effective decision-making and appropriate interventions.

Working collaboratively with internal teams and external agencies, you will help staff navigate complex safeguarding issues, identify suitable support options and coordinate interventions for participants at risk of harm. You will also contribute to quality improvement initiatives, support the development of operational guidance and assist with coaching colleagues and managing team workflows as required.

Key Responsibilities

- Gather and assess information relating to complex and sensitive participant circumstances.
- Identify potential risks of harm and develop evidence-based safeguarding advice, recommendations and interventions.
- Prepare clear, concise and well-reasoned written advice, reports and documentation.
- Facilitate discussions and provide guidance to staff managing complex safeguarding matters.
- Identify appropriate support options, services and pathways for participants requiring safeguarding interventions.
- Work collaboratively with internal stakeholders and external agencies to coordinate safeguarding activities.
- Apply sound judgement when interpreting and working within legislative, policy and procedural frameworks.
- Manage competing priorities,



communication flows and multiple work tasks while maintaining quality and accuracy.
- Contribute to the development and improvement of operational processes, procedures, guidance materials and service delivery practices.
- Support team capability through knowledge sharing, coaching and mentoring, and assist with workflow coordination when required.

About You

You are an analytical and solutions-focused professional who can assess complex information, exercise sound judgement and communicate sensitive matters with clarity and professionalism. You are comfortable working with competing priorities and can develop practical, evidence-based recommendations to support appropriate safeguarding outcomes.

To be successful, you will demonstrate:

- Strong analytical skills, including the ability to assess complex and sensitive information, identify key risks and formulate evidence-based recommendations.
- Excellent written communication skills, with the ability to prepare clear, concise and well-reasoned advice.
- Strong stakeholder engagement skills and the ability to navigate complex conversations professionally.
- Sound judgement and decision-making capabilities, with the ability to apply legislation, policies and procedures when developing recommendations.
- Excellent organisational skills and the ability to manage competing priorities, adapt to changing demands and deliver quality outcomes.
- Strong problem-solving skills and the ability to identify practical solutions to complex issues.
- The ability to work collaboratively, contribute to team outcomes and support colleagues when required.
- High attention to detail and a commitment to maintaining confidentiality when handling sensitive information.

Desirable experience and knowledge includes:

- Knowledge of the NDIS legislative and operating environment, including participant safeguarding principles and risk management practices.




- Experience contributing to the development of operational guidance, procedures, frameworks or training materials.
- Experience with planning processes, CRM systems or other relevant operational business systems.
- Experience contributing to quality improvement initiatives or supporting the development of team capability.

Essential Requirements

- A current Baseline security clearance through the Australian Government Security Vetting Agency (AGSVA), or the ability to obtain one.
- A current NDIS Worker Screening Check, or the ability to obtain one.

Assignment Details

- Location: Robina, Queensland
- Rate: $61.86 per hour + superannuation
- Duration: 12-month assignment, with a view to extension
- Proposed Start Date: 11 January 2027
- Hours: Full-time, standard business hours - part-time arrangements are not available
- Work Arrangements: Hybrid flexibility, with up to two days working from home per week

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link - if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via***********@dfp.com.auor1300 337 ***and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy.Do not submit any sensitive personal information in your resume.

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📌 Planners – Participant Safeguarding Advisory (City of Gold Coast)
🏢 Dfp Recruitment
📍 City of Gold Coast