- Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
- Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
- Attend service training courses and work toward completion of UIH Skilled Certificate to build competence in providing technical assistance and support to our customers;
- Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- Other tasks assigned by supervisors.
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📌 Customer Service Engineer (Melbourne)
🏢 United Imaging Healthcare
📍 Melbourne
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