We are looking for an experienced hospitality manager to help build and lead a strong team. This role offers the right person a chance to learn all things New York Pizza, while making the store their own.

About the Role

We are looking for an experienced hospitality manager to help build and lead a strong team. This role offers the right person a chance to learn all things New York Pizza, while making the store their own.

Key Responsibilities

- Oversee day-to-day restaurant operations including rostering, cash handling, inventory, and food safety compliance.
- Manage and track KPIs, including labour and cost of goods, ensuring results meet business targets.
- Complete reporting as required by the Regional Manager or Franchisee (COGs, labour performance, compliance, QC checklists, downtime reports).
- Lead and motivate both front and back of house teams to deliver consistently excellent customer experiences.
- Monitor and maintain stock levels, coordinate supplier orders, and ensure effective prep for each shift.
- Train, coach, and support staff to build capability and confidence across all positions.
- Address and resolve customer feedback with professionalism and care.




- Ensure strict compliance with all food safety, hygiene, and workplace safety standards.
- Foster a strong team culture through open communication, collaboration, and accountability.

About You

- Previous experience in restaurant or hospitality management (QSR or casual dining preferred).
- Strong communication and leadership skills, you know how to motivate and build a team.
- Proven ability to manage costs, labour, and operational performance.
- Confident problem-solver with a proactive, hands-on approach.
- Flexible availability, including nights, weekends, and public holidays.
- RSA and Food Handler’s Certificate (or willingness to obtain).
- A positive attitude is non-negotiable, you lead with energy and enthusiasm.

Why Work with Sal’s?

- Be part of a growing, iconic brand with real career progression opportunities.
- Full training and ongoing support provided.
- Great team culture, energetic, supportive, and family-like.
- Flexible roster with nights and weekends on rotation.

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📌 Pizza Shop Manager (Sydney)
🏢 Sal's Authentic New York Pizza
📍 Sydney