Senior Case Manager — Claims & Digital Transformation Lead (Melbourne)

Senior Case Manager — Claims & Digital Transformation Lead (Melbourne)

30 Oct
|
MetLife Insurance
|
Melbourne

30 Oct

MetLife Insurance

Melbourne

MetLife Australia is seeking a Senior Case Manager in Melbourne to own a portfolio of complex Group Life Insurance claims, including TPD, IP and Death. You will lead change, balance empathy with commercial outcomes, and drive customer-first service in a digitally evolving setting.

You will mentor peers, ensure decisions align with policy definitions and risk frameworks, and collaborate with internal and external stakeholders to deliver excellence in claims handling.

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📌 Senior Case Manager — Claims & Digital Transformation Lead (Melbourne)
🏢 MetLife Insurance
📍 Melbourne

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