Triple Zero (000) Operator - Customer Service - MORNING SHIFT

We are recruiting a number of exciting roles as a customer service triple zero operator. In this role you will be responsible for answering calls from the general public in times of need. You will be required to obtain crucial details and connect them to the emergency service required as quickly as possible. This is a fantastic role for those who have a passion for helping people, believe they have the ability to actively listen in a fast paced environment, and are looking for a role to help keep them engaged and focused on providing outstanding customer outcomes.

Important information:

- Role: Answering emergency (000) calls and connecting callers to Police, Fire, or Ambulance quickly and accurately.
- Location: Adelaide CBD (Newly renovated office, close to public transport).
- Commencement date: Monday 23rd Nov/Monday 30th Nov depending on your background checks.
- Schedule: two options to choose from: 5:00am-8:00am starts with 8hr shift lengths
9:00am - 10:00am starts with 5hr shift lengths
- Schedule: Minimum 3 shifts per week.



You have the flexibility to choose what days of the week across a 7 day roster you'd like to work! Note: this does not include Sundays, you can choose availability for Sunday but must be available for 3 other days of the 7 day week.
- Employment Type: Casual contract with high potential for extensions.

Key Benefits

- Predictable Schedule: Fixed days/times make it easy to plan life outside of work.
- Frequent Breaks: A 10–15 minute break every 70 minutes to help you reset.
- Career Growth: Full training provided with opportunities to advance.

What They Are Looking For

- Previous experience in a busy call center.
- Valuable basic computer skills.
- High resilience, empathy, and the ability to stay calm under stress.
- Strong teamwork skills.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Customer Service Operator - AM SHIFTS (Adelaide)
🏢 Randstad Pty
📍 Adelaide