About the role

This full-time administration and scheduling role supports our office team, field technicians and clients by coordinating elevator service, maintenance and repair work.

Key responsibilities

- Acting as the first point of contact for incoming calls, taking messages and directing enquiries in a professional and friendly manner

- Scheduling elevator maintenance, service work and repairs across a wide range of elevator brands

- Coordinating technician workflow to help ensure daily operations run smoothly and efficiently

- Liaising with clients, technicians, suppliers and internal team members to confirm bookings, priorities and job requirements

- Supporting service and maintenance work for commercial sites, private residences and exclusive project locations

- Preparing and sending quotes and invoices

- Maintaining accurate records and completing data entry with a high level of attention to detail

- Handling confidential client, property, access and service information with discretion

- Learning and using our internal software and systems, with training provided

About you

- A minimum of three years' work experience, preferably in administration, customer service, scheduling or a related role

- Strong verbal and written communication skills

- Excellent organisation and time management skills

- High attention to detail and accurate data entry skills





- The ability to prioritise multiple tasks and respond to clients promptly

- Strong problem-solving skills and a practical, solutions-focused approach

- Proficiency in Microsoft Office

- The ability and willingness to learn new software programs

- A methodical and independent working style

- A professional and confidential approach to client, property and business information

About us

Grant Elevators is a well-established, family-owned and operated elevator company based in Bayswater. We design, manufacture, import, install, service and maintain elevators across a wide range of commercial, private residential and exclusive projects. Our work includes bespoke elevator installations, high-end private residences, commercial sites and ongoing service and maintenance for elevators across all brands.

Benefits

- A stable, full-time weekday role

- A friendly and supportive team workplace

- Guidance from an approachable manager

- The opportunity to grow your administration and scheduling skills in a specialised industry

- Variety across service, maintenance, repair and client coordination work

- Training on internal systems and software

- Onsite parking

- A convenient Bayswater location close to public transport and bike pathways

- Remuneration negotiated based on experience, plus superannuation

📌 Administration - Service & Maintenance (Bayswater)
🏢 Grant Elevators
📍 Bayswater