Sky Global Rentals is a rent-to-own vehicle company looking for an experienced and motivated Sales & Customer Service Officer to join our team. We are seeking someone with excellent communication skills, a customer-focused attitude and the ability to multitask in a fast-paced working setting.
Key responsibilities
- Handle customer enquiries over the phone and in person, particularly regarding accidents, vehicle cover and claims.
- Assist customers with their queries and provide timely updates.
- Follow up with customers regarding outstanding matters, payments and general enquiries.
- Liaise with repair workshops to monitor vehicle repairs and follow up on repair progress.
- Coordinate with customers, workshops, cover providers and other stakeholders to ensure claims and repairs progress smoothly.
- Ensure customers are kept informed throughout the repair and claims process.
- Manage multiple tasks while maintaining accurate records and professional communication.
About you
- Previous experience in sales, customer service or administration.
- Excellent verbal and written communication skills.
- Strong follow-up and coordination skills.
- Ability to multitask and work under pressure.
- Good problem-solving and customer-handling skills.
- Professional attitude and a strong sense of responsibility.
About us
Sky Global Rentals is a rent-to-own vehicle company.
📌 Customer Service representative (Bayswater)
🏢 Sky Global Network
📍 Bayswater
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.