Overall objective: To perform a variety of duties in the kitchen/cafe counter to ensure an excellent customer experience
To ensure a high quality of food is prepared for both dine in and take-away customers.
Specific Duties and Responsibilities
· Cooperate with all staff and volunteers
· Comply with and adhere to the Food Safety Program including temperature checks and the filling in of relevant documentation
· Make coffee/tea using specialist equipment provided
· Food cooking and preparation as required
· Keep kitchen counters clean and fully stocked
· Ensure that all food cabinets are stocked and tidy to deliver a full service
· Inform manager of low stock levels
· Show initiative clearing and cleaning guest tables in preparation for new guests.
· Assist in the cleaning and maintaining of café equipment, in particular the kitchen
· Use the dishwasher as necessary
· Ensure the food is served to the correct temperature and portion size
· Clean the relevant service, preparation and storage areas using chemicals where appropriate and sign cleaning schedules as necessary. Must be completed at the end of every day
· All refuse to be removed from the kitchen/cafe counter and put into the correct recycling streams
· Project a qualified image to all internal and external customers ensuring correct grooming and maintaining the dress code
· To ensure that the correct close down procedure is followed, i.e. everything left clean, tidy and secure, ready for the next days’ trade
Health and Safety
· Ensure all accidents and recorded in the relevant accident books
· Use the correct handling and lifting procedures as outlined in induction training
· To keep up to date with all H & S procedures and methods
· Ensure all tasks are carried out in accordance with the cafe’s health, hygiene, quality and safety standards
Customer Service
· Serve all food from the counter using correct tools and presentation techniques
· Should be friendly and approachable, have a good attitude
· Should be personable to deal with customer queries and requests
· Promote customer care through all actions and behaviours
Finance
· To operate cash register and EFTPOS
· Assist managers with financial duties if requested – cash reconciliation, banking, obtaining change, etc.
Occasional Duties
· To provide cover in the absence of the assistant manager
· To undergo training courses and attend meetings when necessary
· To be prepared to challenge and change work methods and procedures to ensure the smooth running of the department
· To carry out any reasonable management request
It is the intention that this job description is seen as a guide to the major areas and duties for which the jobholder is accountable. However, the business may change, and the jobholder’s obligations are bound to vary and develop, so the job description should be seen as a guide not as a permanent, definitive and exhaustive statement.
Pay: $30.00 – $33.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
- Employee discount
Work Location: In person
📌 Casual Cook / All Rounder (Mount Clear)
🏢 Espresso District Ballarat
📍 Mount Clear
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