JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves
Delivery of Real Estate Transaction Management services and functions to the allocated client property portfolio, including:
Duties and Responsibilities
Responsibility for the comprehensive, end-to-end management of an allocated portfolio of critical dates and key lease events in line with client requirements
Negotiation of new (or renewal of) leases, licenses and other use agreements that support the service delivery requirements of the client
Management of the market rent review process in line with lease agreements and client requirements, including concurrent engagement with multiple stakeholders including the client, external landlords, their representatives, and client appointed valuers
Management of make- good negotiations including formal settlements, requiring concurrent engagement with multiple stakeholders
Conducting end-to-end new market searches in line with client requirements, including engagement with external market stakeholders, delivery of professional market presentations to the client with recommendations and full management of administrative leasing requirements through to execution of formal lease documentation
Accurately maintain and update client Occupancy Agreements for all leased properties occupied by client agencies as required
Provide property market insight and input into client reports, presentations, and dashboards
Compliance with client approval procedures, including seeking formal instructions to proceed with all transaction matters,
including new leases, renewal of leases, licenses, and other use agreements, maintaining confidentiality and audit trails of communications for probity purposes
Comprehensive management of the administrative preparation and execution of new leases, renewal of leases, option letters, license and other use agreements in line with evolving client requirements
Comprehensive and accurate record-keeping with respect to all transactional matters
Client and stakeholder relationship management – ensuring continued establishment of defined lines of communication and regular meetings with the client counterpart and other key stakeholders
Performance objectives
Deliver operational, client & customer agency service excellence across the client portfolio as it relates to this service
Focus on the transactional/leasing activities within the portfolio
Ensure the delivery of the service is provided in a manner that is integrated with all other services that are delivered
Work with Government to ensure operational efficiencies in the use of properties occupied by client agencies
Ensure all Conflicts of Interest (COI) are effectively managed in accordance with the client endorsed JLL COI Management processes (whether perceived, potential or actual). This includes prompt notification to client in writing of any conflicts that arise (or are likely to arise), making full disclosure of all relevant information relating to the conflict and outlining activities proposed to resolve or otherwise deal with the conflict.
Key skills
Ability to deal with a variety of complex issues concurrently, within tight operational deadlines.
Goal oriented and focused on meeting performance targets.
Excellent client service and communication skills.
Ability to work well in a team environment.
Employee specification
Minimum 3 years’ experience in property transactions and associated services with a track record
Preferred (or working towards) Tertiary qualification in Property/Real Estate or equivalent. Current Real Estate Licence or Certificate of Registration
Ability to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.
Must be an Australian Citizen.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is significant to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Transactions Management (Canberra)
🏢 Jll
📍 Canberra