Intersection Tavern is a busy, community-focused venue offering a quality food, beverage and gaming experience. We pride ourselves on delivering genuine hospitality, creating a welcoming environment for our guests, and building a team culture based on respect, accountability and teamwork.
We are seeking enthusiastic and customer-focused Food & Beverage Attendants to join our team and help deliver exceptional guest experiences across our bar, bistro and gaming operations.
About the Role
As a Food & Beverage Attendant, you will be responsible for providing outstanding customer service while ensuring all areas of the venue are presented to a high standard. The role offers variety, with team members working across the bar, bistro, gaming room and general venue operations.
This position is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent service and enjoys being part of a strong team culture.
Key Responsibilities:
Guest Experience
- Deliver friendly, professional and engaging service to every guest.
- Build rapport with regular patrons and create a welcoming atmosphere.
- Respond to guest requests and feedback in a positive and professional manner.
- Promote venue promotions, events and food and beverage offerings.
Bar & Beverage Service
- Prepare and serve beverages in accordance with RSA requirements.
- Operate POS systems efficiently and accurately.
- Maintain cleanliness and presentation of bar and service areas.
- Monitor stock levels and advise management of shortages.
Bistro & Food Service
- Take food orders and process transactions accurately.
- Deliver meals promptly and maintain presentation standards.
- Ensure tables and dining areas remain clean and inviting.
- Support kitchen and service teams during busy periods.
Venue Presentation & Compliance
- Complete opening, closing and shift duties.
- Maintain high standards of cleanliness throughout the venue.
- Follow all Workplace Health & Safety procedures.
- Comply with RSA, RCG and venue policies at all times.
- Report maintenance, safety or compliance concerns immediately.
What We're Looking ForEssential
- Current NSW RSA Competency Card.
- Current NSW ARCG Competency Card (preferred)
- Robust communication and customer service skills.
- Ability to work evenings, weekends and public holidays.
- Reliable, punctual and well presented.
- Positive attitude and willingness to learn.
Highly Regarded
- Previous pub, club or hospitality experience.
- Bar, gaming or bistro experience.
- TAB and Keno experience.
- Food running and table service experience.
Why Join Intersection Tavern?
- Work in a supportive and professional team environment.
- Ongoing training and development opportunities.
- Opportunity to gain exposure across multiple areas of hospitality.
- Career progression opportunities within a growing hospitality group.
- Be part of a venue that values culture, teamwork and guest experience.
Success in This Role
Successful team members will:
- Consistently deliver exceptional customer service.
- Take pride in venue presentation.
- Work collaboratively with fellow team members.
- Demonstrate initiative and accountability.
- Contribute positively to venue culture and guest satisfaction.
If you're passionate about hospitality and enjoy creating memorable guest experiences, we'd love to hear from you.
Pay: $33.85 – $67.70 per hour
Expected hours: 10.0 – 35.0 per week
Benefits:
- Employee discount
- Employee mentoring program
Work Location: In person
📌 Intersection Tavern | F & B Attendant (Ramsgate)
🏢 Intersection Tavern
📍 Ramsgate
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