Job description
Agency Department of Corrections Work unit Business Support Unit
Job title Operational Support Officer Designation Administrative Officer 5
Job type Full Time Duration Fixed to 17/10/2027
Salary $93,674 - $98,332 Location Darwin
Position number 45388 RTF 360453 Closing 11/11/2026
Contact Officer Cori Summers 89287438 [email protected]
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360453

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Facilitate the compliance with workplace health and safety legislation, organisational goals in addition to contributing to
improving workplace health and safety performance and manage staff absenteeism. Provide professional, productive, consistent
and reliable customer service across Darwin Correctional Centre and Datjala Work Camp.
Key duties and responsibilities

1. Inform Managers of their responsibilities under the Work Health and Safety legislation and provide support to ongoing
compliance with the return-to-work plan.

2.



Provide the appropriate guidance and support to staff so they are able to meet their WHS responsibilities and support
staff to develop and update their return-to-work plans.

3. Prepare and conduct research projects and issues as required by the Deputy Superintendent Administration and
Manager Rosters and Operational Support.

4. Maintain confidentiality and demonstrate a highly professional approach and attitude.
5. Support the Deputy Superintendent Administration in the management of staff absenteeism.
6. Manage a range of concurrent administrative activities including secretariat functions ensuring tasks are completed in a

timely and efficient manner and deadlines are met.
7. Working knowledge of injury prevention and management strategies and an ability to delivery education and training

programs.
Selection criteria

1. Demonstrated experience providing Secretariat support to senior managers with superior organisational skills, writing
and recording skills with a high degree of accuracy and attention to detail.

2. Demonstrated ability to communicate effectively at all levels and in a culturally appropriate manner with people from a
diverse range of backgrounds, in particular experience working with Aboriginal Australians.

3.



Proven experience in negotiation skills and ability to resolve complex conflict situations while remaining professional and
diplomatic.

4. A high level of computing skills with proficiency in electronic rostering systems, interfacing payroll systems, staff
management systems and office systems, such as spreadsheets and databases.

5. Demonstrated experience and exposure to providing WHS guidance and advice.
6. Demonstrated experience in working relationships with all managers and staff on site as well as external stakeholders,

providing advice and guidance on all related and specialised WHS or Return to work plan matters.
7. Demonstrated experience in conducting audits, inspections along with providing advice on all WHS issues.

Desirable:
1. Work Health and Safety Qualifications, related discipline or related work experience.
2. Tertiary qualification in a relevant discipline e.g. Public Administration Business Management, Human Resource

Management or similar

Further information
DoC has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or in vehicles,
nor whilst working off-site. Shortlisted applicants will be required to complete a Departmental pre-employment
questionnaire and the successful applicant/s will be required to undergo a criminal history check confirmed by fingerprints
and name check prior to confirmation of employment. A positive criminal history will not necessarily exclude an applicant
from this position. Effective 1st July 2015 all DoC employees may be subject to random drug and alcohol testing.

📌 Operational Support Officer (Darwin)
🏢 Department Of Corrections
📍 Darwin