About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a fast-paced and positive team environment.

About the Role

We are looking for enthusiastic Full-time Team Members to join our team and support the daily operations of our stores, including food preparation and customer service in a fast-paced setting.

Store Location

Shop 5043, 19 Robina Town Centre Dr, Robina QLD 4230

Key Responsibilities

- Assist with daily front-of-house (FOH) customer service and back-of-house (BOH) food preparation.
- Prepare and assemble sushi rolls to company standards (prior roll-making experience is highly regarded).
- Take orders, serve customers, operate POS systems, and process payments.
- Maintain strict food safety, cleanliness, and hygiene standards across kitchen and dining areas.
- Follow Standard Operating Procedures (SOP) and recipes under the guidance of store management.

Shifts & Availability

- Full-Time role, average of 38 ordinary hours per week




- Flexible availability required, including weekdays, weekends, and evenings
- Availability during peak trading periods is highly desirable

Pay & Conditions

- Pay rates are in accordance with the Restaurant Industry Award 2020
- Applicable classifications, junior rates and penalty rates apply where relevant
- Full training is provided with opportunities for ongoing development

Requirements

- Must hold valid Australian working rights
- Must be reliable, punctual, and able to work in a fast-paced environment
- Strong communication and teamwork skills
- Previous hospitality experience is preferred but not essential

How to Apply

Please submit your resume along with your availability. Only shortlisted applicants will be contacted.

Please note: The hourly rate shown below is based on the applicable Adult rate under the Restaurant Industry Award 2020. Junior rates apply separately in accordance with the Award.

Job Type: Full-time

Pay: From $27.08 per hour

Work Location: In person

📌 Full Time Team Member (Robina Sushi Train)
🏢 HERO SUSHI
📍 Robina