We are seeking a SUPPORT WORKER SUPERVISOR to work in a full time (80 hours/fortnight) capacity based at Nhill.

RENUMERATION:

- Victorian Public Health Sector Health and Allied Services Managers &
Administrative Workers (Victorian Public Sector) (Single Interest Enterprise Employers) Enterprise Agreement 2025-2027.
- HS5 - Grade 5 Level 1 - $46.4282 per hour/ $1,857.13 per week as per award.

ABOUT THE ROLE:

- The Support Worker Supervisor is responsible for the overall coordination and management of Support Workers across all sites, including day-to-day operational oversight. They serve
as the primary point of contact for Support Workers, providing guidance, support, and assistance with enquiries as they arise.
- The Support Worker Supervisor plays a key role in maintaining high-quality service delivery by ensuring care standards are met, supporting workforce development, and coordinating
training and competency requirements to enable staff to deliver safe, effective, and person-centred services to clients

KEY SELECTION CRITERIA

Essential:

- Effective communication and organisational skills.
- Relevant qualification (Management, Cert III or higher in Aged Care/ Disability field) and/or experience in Community Health.
- Ability to communicate effectively with internal and external stakeholders (i.e. clients and families, community members, or other staff, management and external providers).
- Knowledge and understanding of the Aged Care Standards.

Desirable:

- Qualification (Certificate or above) in (pertinent to the position) or equivalent field.
- Previous experience working in supervising staff.
- Previous experience in a rural setting

PRE-REQUISITES:

- NDIS Worker Screening Clearance.
- Working with Children Check.
- Fully vaccinated (including influenza) as per current Department of Health Directives.
- Australian Driver’s License





KEY RESPONSBILITIES:

- Provide leadership, supervision, and operational oversight to Support Workers across all sites, and Social Support Assistants as required, ensuring the delivery of safe, high-quality, person-centred services.
- Monitor compliance with mandatory training and education requirements, proactively following up with Support Worker and Social Support staff to ensure competencies remain current.
- Support recruitment activities, including candidate selection, onboarding, orientation, and integration of current employees into the service.
- Act as the primary point of contact for Support Workers, providing guidance, problem-solving support, and timely responses to operational enquiries and issues.
- Coordinate the procurement and management of equipment, consumables, and supplies, ensuring resources are available, maintained, and used safely in accordance with organisational policies and procedures.
- Promote service quality, workforce capability, and continuous improvement through regular communication, mentoring, and support of Support Worker staff.
- Assist in identifying training and development needs and facilitate opportunities to enhance staff knowledge, skills, and compliance with organisational and regulatory requirements.
- Support the implementation of workplace health and safety practices, ensuring safe work environments and adherence to relevant policies, procedures, and legislative requirements.

HOW TO APPLY:
If you wish to apply and be considered for this role, please submit the following information in one document:

- Your resume, including a comprehensive employment history, the qualifications you hold and the contact details of three manager/supervisor referees.
- A cover letter outlining your suitability for the role.
- Response to the Key Selection Criteria found above, using recent examples of your experiences.

APPLICATIONS CLOSE 13 NOVEMBER 2026

📌 Support Worker Supervisor (Nhill)
🏢 West Wimmera Health Service
📍 Nhill