Practice Manager – Full time

Portland Family Practice – Portland, Victoria

About the Role

We are seeking an experienced, organised and hands-on Practice Manager to lead the daily operations of our busy general practice.

Key Responsibilities

- Lead and manage reception, nursing and administrative staff.
- Recruit, train and support team members.
- Prepare and manage staff rosters.
- Ensure accurate Medicare, DVA and private billing.
- Oversee daily banking and financial reconciliations.
- Monitor outstanding accounts and debt collection.
- Ensure compliance with RACGP standards and accreditation requirements.
- Develop and improve practice systems and workflows.
- Manage stock, equipment and supplier relationships.
- Liaise with doctors, allied health providers and external service providers.
- Prepare reports and monitor practice performance.
- Assist with budgeting and business planning.
- Handle HR matters, including staff performance and disciplinary processes.




- Provide hands-on support at reception when required.

Essential Skills and Experience

- Previous experience as a Practice Manager or in a senior medical administration role.
- Strong leadership and people management skills.
- Excellent communication and organisational skills.
- Knowledge of Medicare, MBS, DVA and private billing.
- Experience using MedicalDirector and Pracsoft (preferred).
- Strong computer and financial management skills.
- Ability to multitask and work in a fast-paced environment.
- Professional, reliable and proactive approach.

We Offer

- Permanent full-time position.
- Competitive salary based on experience.
- Supportive team environment.
- Opportunity to contribute to the growth of an established medical practice.
- Long-term career opportunity.

Job Type: Full-time

Pay: $54,007.76 – $130,450.47 per year

Work Location: In person

📌 Practice Manager (Portland)
🏢 Portland family practice
📍 Portland