About the role

We’re looking for an experienced medical receptionist or clinic coordinator who is ready to step into practice management for our allied health clinic in Riverton.

This is a hands-on operations role. You’ll keep the clinic running smoothly day to day: bookings, patient experience, front desk, and the systems that sit behind them. If you’ve already run a busy medical or allied health reception and want more ownership, this is that role.

What you’ll do

- Manage day-to-day clinic operations so practitioners can focus on care
- Own the booking diary: new patients, follow-ups, recalls, and waitlist
- Lead front-desk customer service so patients feel welcomed, informed, and looked after
- Handle enquiries by phone, email, and online, and convert them into booked appointments
- Coordinate practitioner schedules, room use, and daily flow
- Support billing, payments, and basic accounts processes
- Keep patient records and clinic systems accurate and up to date
- Reduce no-shows with confirmations, reminders, and clear follow-up
- Flag issues early and help improve how the clinic runs

What we’re looking for





- Experience as a medical receptionist, practice coordinator, or similar in a medical or allied health setting
- Confident with patient bookings, phone manner, and face-to-face customer service
- Comfortable with clinic software (Cliniko, and CRM, training provided on our system)
- Organised, calm under pressure, and able to prioritise a busy day
- Right to work in Australia

Good to have

- Experience in chiropractic, physiotherapy, or multidisciplinary allied health
- Exposure to NDIS admin or private health claiming
- Supervising or training reception staff
- A current driver’s licence (Riverton-based; not essential)

What we offer

- A real step from reception into practice management, with profit-share of clinic
- Part time to full-time hours, agreed around the clinic’s needs and your availability
- A supportive allied health team in Riverton
- Training on our systems and processes
- Competitive pay based on experience (discussed at interview)

Pay: From $65,000.00 per year

Work Location: In person

📌 Clinic Coordinator (Riverton)
🏢 BetterHealth Group
📍 Riverton