Join our Stepz Fitness team at Townsville! We're seeking a dedicated leader to run our premium facility, drive membership growth, and build a club culture members love.

We combine 24/7 gym access with functional group training under one roof. As Gym Manager, you'll lead a passionate team and inspire our members to achieve their best, with the autonomy to run the club your way.

Why Work With Us?

- Attractive remuneration package + performance-based incentive structure
- Free gym membership and associated perks
- A new facility with top-of-the-line equipment
- Full training provided, with the autonomy to run your club and make it your own
- Genuine career progression opportunities within a growing fitness brand: multi-site manager, area manager, club owner, etc.

What You'll Be Doing

Sales & Growth

- Lead from the front with tours, follow-ups, and lead conversion
- Build relationships with new members and support their growth and journey with us
- Drive membership growth and retention

Team Leadership

- Lead, coach, and manage Personal Trainers, Group Instructors and staff
- Deliver and lead functional group training sessions where required

Club Operations

- Manage day-to-day operations of a 24/7 club
- Run Group Training supported by Stepz TV
- Maintain high standards across member experience, cleanliness,



and compliance
- Ensure the club is always tour-ready and KPI-focused

Content & Socials

- Have fun creating a great member experience: share stories on social media and build
- engagement in club and online
- Get creative with regular photos and videos of the club and member achievements for Facebook and Instagram

What We're Looking For

- Proven experience as a Gym Manager, Assistant Manager, or Fitness Sales Manager preferred
- Strong background in sales, lead conversion, and customer service
- Confident team leader with high personal energy on the gym floor
- Self-motivated with the initiative to run a club autonomously
- Ability to work flexible schedule, including some evenings or Saturdays
- Strong customer service, communication, and administrative skills
- Ability to work independently and as part of a team

Qualifications & Experience

- Certificate IV in Fitness (minimum)
- Current CPR/First Aid certification
- Prior experience in a 24-hour gym is a plus, but not required

Sound like the perfect match?

Email your resume and a short video introducing yourself, tell us who you are and why you'd be the right fit for this role, to ••••@stepzfitness.com.au.

📌 Gym Manager | Fitness Club Manager | Stepz Fitness Townsville (Townsville City)
🏢 Stepz Fitness
📍 Townsville City