Role Type

On-site • Permanent • Part-time • Mid-level Senior

Pay Rate

$63.13 AUD – $66.61 AUD (Hour)

Description

Tangentyere Aged & Community Services (TACS) is part of the Social Services Division, which aims to improve the quality of life for Central Australian Aboriginal people and the wider community through the provision of innovative, responsive, and culturally safe services.

TACS provide CHSP, HCP, S@H, NDIS & Chronic Disease home care & centre-based services to an extremely diverse and vulnerable cohort of people, where health is more often secondary to other social determinants. With more than 7 languages spoken and over 150 clients, TACS continues to uphold quality service provision and maintains its strong ties with members of the Alice Springs and wider community.

The Registered Nurse position requires strong clinical leadership, administrative skills, knowledge of normal Ageing and the impact of Chronic Disease on people. This role supports the local community and the promotion and restoration of client health and wellbeing. The position requires the ability to undertake comprehensive clinical assessments, critically analyse findings and collaborate with external stakeholders to provide person-centred supports to clients. In addition, this position will provide support to employees as they assist clients to achieve better health outcomes.

As part of your role, you will be working with children, people with a disability and people who are vulnerable. It is your obligation to always ensure their safety and report any concerns in line with our duty of care obligations. We have zero tolerance when it comes to abuse of any kind and will take disciplinary action, including and up to termination of employment, should we determine that abuse has taken place or there has been a failure to report any suspected or alleged abuse.

Responsibilities

- Triage incoming referrals and monitor client intake while ensuring service capacity requirements are maintained.
- Collaborate with clients, their carer/family, TACS staff and relevant stakeholders to assess and develop holistic and cost-effective care plans that meet both client-need and package funding requirements.
- Monitor, review and respond to identified client issues and changes.
- Effective and productive clinical management, reporting, auditing, and administration.
- Provide clinical leadership, supervision, and ongoing mentoring.
- Represent TACS and Tangentyere Council at interagency reference groups and coordination meetings with key stakeholders.
- Assist with achieving quality management objectives across the organisation.
- Assist with achieving safeguarding objectives across the organisation.
- Assist with achieving compliance objectives across the organisation.
- Other reasonable duties as required.

Major Accountabilities

Accountabilities

Performance indicators

- Triage incoming referrals and monitor client intake while ensuring service capacity requirements are maintained.
- Knowledge of relevant Aged Care and Disability referral pathways and processes, i.e. My Aged Care, NDIS, ITC-CDCC.
- Incoming referrals are triaged within appropriate timeframes.
- TACS service capacity is considered during the client intake process.
- Collaborate with clients, their carer/family, TACS staff and relevant stakeholders to assess and develop holistic and cost-effective care plans that meet both client-need and package funding requirements.
- Understanding compliance requirements of the National Aged Care Standards as determined by the Aged Care Quality & Safety Commission.




- Understanding compliance requirements of the NDIS Standards as determined by the NDIS Quality and Safeguards Commission.
- Understanding compliance requirements of the Pharmaceutical Health Network for the Integrated Team Care – Chronic Disease program.
- Knowledge of funding and claims for CHSP, HCP, NDIS & ITC-CDCC.
- Strong relationships are developed with clients, their carer and/or family.
- Arrange home and centre-based visits for client intake and assessment.
- Clients are assessed and services required are identified based on client goals, client choices and recommended needs.
- Appropriate care plans are developed, and budgets are explained to clients where required.
- Care plans are cost-effective and fulfil package funding requirements.
- TACS Community Support Workers are assigned and are provided with a briefing session for new clients as per program requirements.
- Monitor, review and respond to identified client issues and changes.
- Knowledge of key stakeholders.
- Knowledge of external referral pathways.
- Client health goals and current services are monitored regularly via internal case conference meetings.
- Client reviews and reassessment are completed within their respective deadlines.
- Identify and provide advocacy/referrals for clients when their needs or conditions change.
- Package financial information (statements & budgets) are explained and provided to clients.
- Effective and effective clinical management, reporting, auditing, and administration.
- Clinical Governance Committee.
- Quality Management Committee.
- Client information from key stakeholders required to meet compliance obligations are obtained.
- Reports are completed within their expected timeframes.
- Internal audits are completed as scheduled.
- Client records are kept up to date and confidential.
- Develop, review and update processes and procedures as required.
- Provide clinical leadership, supervision, and ongoing mentoring.
- Clinical practice supervision is provided to EEN regularly.
- Clinical leadership is provided to staff.
- Ongoing mentoring of staff is provided.
- Arrange internal training sessions for TACS staff.
- Represent TACS and Tangentyere Council at interagency reference groups and coordination meetings with key stakeholders.
- Establishing relationships with key stakeholders including other service providers.
- Work closely with key stakeholders to case manage, advocate and support people to live a full and valued life as they determine.
- Service delivery is coordinated and integrated with other services to meet the clients’ care needs.
- Recording and distributing relevant information to internal stakeholders gained through participation in these meetings.
- Advice regularly sought from stakeholders regarding service provision collaboration to meet client need.
- Assist with achieving quality management objectives across the organisation.
- Commitment to the Tangentyere Council Quality Management Objectives.
- All work-related actions and behaviours are aligned with the organisations mission and values.
- Actively participate in and promote a continuous improvement culture across the organisation.
- Understand and comply with organisation policies and procedures.
- Maintain organisation and client records in accordance with legislative and organisational policy requirements.




- Ensure all decisions made in the course of your duties are transparent and align with organisational policy and procedures.
- Assist clients to provide feedback when required.
- Contribute to QMS area audits as required in a timely manner.
- Contribute to implementing change when identified through the QMS as required.
- Provide feedback on the QMS as required.
- Assist with achieving safeguarding objectives across the organisation.
- Report any concerns or suspicions of abuse of children, people with a disability or vulnerable peoples in line with duty of care and mandatory reporting obligations.
- Assist with achieving compliance objectives across the organisation.
- Maintain own records and manage Employment Hero compliance for staff, where applicable.
- Maintain current certifications (Driver’s Licence, Working with Children (Ochre Card), Police Check, and where relevant, RN Registration, White Card and First Aid Certificate etc.) and upload evidence in Employment Hero.
- Complete probation reviews (6, 12 and 22 weeks) within the approved timeframe.
- Read and acknowledge all relevant policies in Employment Hero.
- Other reasonable duties as required.
- Additional tasks that may arise from time to time are completed within the required timeframe and to a suitable standard.

Relationships

Internal

- Social Services Division
- Community Centre Division
- Youth, Families & Community Safety Division
- Tangentyere Employment Services
- Family Violence Prevention Division
- CAYLUS
- Human Resources
- Finance/Payroll
- Office of the Chief Executive
- WHS
- Fleet Manager
- IT
- Other program areas as needed
- Reception

External

- Congress
- Palliative Care
- Office of the Public Guardian (OPG)
- Community Health
- Alice Springs Hospital
- Dialysis Unit
- Public Trustee
- Dementia Australia
- Aboriginal Hostels
- Aged Care Assessment Team
- Other aged care providers across Central Australia
- Other NT service providers

Competencies

Tangentyere core competencies

- Commitment
- Teamwork
- Communication
- WHS
- Cultural Awareness

Qualifications and Selection Criteria

Required

- Current registration with AHPRA and 5 or more years’ experience working in the aged care services sector.
- An understanding of the ageing process and a comprehensive clinical knowledgebase, particularly to age related health issues.
- An understanding of the impacts of Chronic Disease on vulnerable people living in remote areas.
- Extensive knowledge of both Aged Care & Disability quality standards within programs such as CHSP, HCP, S@H, NDIS & ITC-CDCC and how these standards are applied and reflect best practice.
- Excellent oral and written communication skills with experience in conducting clinical assessments, critical thinking and comprehensive report writing.
- Demonstrated experience in undertaking advocacy and support activities for clients with needs of a complex nature.
- Ability to prioritise and manage workloads according to client needs.
- Demonstrated ability to lead, motivate and supervise others, instilling a readiness to develop innovative approaches to complex situations.
- Understanding of and commitment to continuous quality improvement.
- Current NT Drivers Licence, NT Working with Children (Ochre) Card, satisfactory Police Check.

Desired

- Current First Aid Certificate, or ability and willingness to attain.
- Experience working in the disability services sector.
- Working knowledge of Aboriginal Language/s.
- An understanding of the social justice issues facing Aboriginal People and the role of Tangentyere Council programs in addressing these issues.

Position Description

View Position Description

📌 SSD - Registered Nurse - 7.1 PPT (Alice Springs)
🏢 Employment Hero
📍 Alice Springs