Lead Investigations Officer — Complex Guardianship (City of Gold Coast)

Lead Investigations Officer — Complex Guardianship (City of Gold Coast)

30 Oct
|
Queensland Government
|
City of Gold Coast

30 Oct

Queensland Government

City of Gold Coast

Virtual Assistant-Operations

Location: Remote

EmploymentType: Part time(approx.20hours/week),withpotentialtoscale

AbouttheRole

WearecurrentlyhiringforoneourclientbasedinAustralia,we’relookingforahighlyorganised,systems-drivenOperations VAtoworkdirectlywiththeCEOofthecompanyandcoordinatetheoperationalengineoftheiraccountingpractice.

Thisrolesitsfirmlywithintheaccountingdomain.YoumustunderstandAustralianbookkeepingandmanagementaccountingfundamentals.However,thisisnotastandaloneclientaccountantrole.

Yourfocuswillbe:

- Operationalexecution
- Workflowcoordination
- Systemmanagement
- Capacityoversight

Thisisanindependentcontributorroleforsomeonewhothrivesinstructuredenvironments,respectssystems,andknowshowtoimproveefficiencywithoutdisruptingoperationalstability.

KeyResponsibilities

- Organise,assign,track,andmonitortasksthroughClickUp.
- Monitorteamcapacityandensureworkisdeliveredaccordingtoclientagreementsanddeadlines.
- MaintainorganiseddocumentationandfilingsystemswithinGoogleWorkspace.
- AssisttheCEOwithoperationalplanning,prioritisation,summaries,andinternalinitiatives.
- Trackactionitemsandensuretasksarefollowedthroughandcompleted.




- Conductpreliminaryqualitychecksonreconciliations,coding,andworkpapers.
- Monitorscopeadherenceandflaganyout-of-scopework.
- Assistwithtrackingagedreceivablesandotherinternaloperationalmatters.
- Stepinandsupporthands-onwhenneededtokeepimportantdeadlinesontrack.
- Supporttheonboardingofnewteammembersintocompanytoolsandworkflows.

Must-HaveQualifications

- Backgroundinoperations,practicemanagement,adminVAorexecutivesupportwithinanaccountingfirm
- StrongunderstandingofAustralianbookkeepingfundamentals(GST,BAS,payroll,super,month-end)
- Hands-onexperiencewithClickUp(dashboards,workflows,templates)
- ExperiencewithXero,QuickBooksOnlineand/orMYOB
- Systems-orientedmindsetwithrespectforexistingframeworks
- Abilitytooperateindependentlywithoutclosesupervision

WhoThisRoleSuits

Thisroleisidealforsomeonewithintheaccountingindustrywhoenjoysoperations,structureandexecutionmorethanpurelytechnicalaccountingwork,andwantstoworkcloselywithaCEOinagrowingaccountingpractice.

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📌 Lead Investigations Officer — Complex Guardianship (City of Gold Coast)
🏢 Queensland Government
📍 City of Gold Coast

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