We are looking for a friendly, reliable and enthusiastic Front of House team member to join our café team in Williamstown.

About the Role

As a Front of House team member, you will be responsible for creating a welcoming experience for our customers while supporting the smooth day-to-day operation of the café.

Key Responsibilities

- Greeting customers and providing friendly, attentive service
- Taking customer orders and processing payments
- Serving food and beverages to customers
- Clearing and resetting tables
- Maintaining a clean, organised and presentable dining area
- Assisting with takeaway orders
- Communicating customer requests and dietary requirements to the kitchen
- Supporting the team during busy breakfast, brunch and lunch periods
- Restocking front-of-house supplies when required
- Following food safety, hygiene and workplace procedures
- Providing excellent customer service at all times
- Working effectively as part of a small and supportive team

What We’re Looking For

- Previous café,



restaurant or hospitality experience preferred
- Excellent customer service and communication skills
- Friendly, positive and approachable personality
- Ability to remain calm and organised during busy periods
- Reliable and punctual
- Well-presented and professional
- Ability to work independently and as part of a team
- A genuine interest in hospitality and creating a excellent customer experience

Barista skills are an advantage but not essential.

What We Offer

- Friendly and supportive team environment
- Staff discounts
- Opportunities for ongoing work and development
- A welcoming workplace in the heart of Williamstown

If you’re passionate about hospitality and enjoy working with people, we’d love to hear from you.

Pay: $26.44 – $44.99 per hour

Benefits:

- Employee discount
- Free food

Work Location: In person

📌 Front of House Staff (Williamstown)
🏢 Provisions Cafe
📍 Williamstown