I'm working with one of the fastest-growing jewellery brands in the country. Founded by the team behind one of Australia's best-known retail success stories, they've gone from launch to 70+ stores and four websites (AU, NZ, South Africa and the UK) in under two years.
They need a senior digital and ecommerce lead to own online growth and build the team around it.
What you'll be doing:
- Owning the commercial performance of the Shopify sites across all markets
- Setting the digital, ecommerce and CX strategy, then rolling up your sleeves to deliver it
- Building and leading the digital and ecommerce team
- Driving trading, merchandising, CRO and SEO
- Leading CRM, email and the loyalty program, with a focus on retention and lifetime value
- Overseeing paid media and managing agency and developer partners
- Making sure online and in-store campaigns land consistently across 70+ stores
What they're after:
- A proven Ecommerce Manager or Head of Ecommerce, ideally from retail, fashion, beauty or consumer brands
- Deep Shopify experience and a strong trading mindset
- Someone equally comfortable on strategy and in the detail
- Team leadership experience, or a solid track record of leading agencies and stakeholders
- Commercial nous across budgets, ROI and reporting to senior leadership
The details:
- Full time, five days a week in the Hawthorn East office
- Moving quickly on this one
#J-18808-Ljbffr
📌 Digital and eCommerce Manager (Melbourne)
🏢 Talentd Recruitment
📍 Melbourne
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