Customer‑Facing IT Support Analyst (1st/2nd Line) (Sydney)

Customer‑Facing IT Support Analyst (1st/2nd Line) (Sydney)

30 Oct
|
Are Media
|
Sydney

30 Oct

Are Media

Sydney

Standards Australia is seeking a hands‑on Technical Support Analyst to deliver high‑quality 1st and 2nd line IT support for employees and vendors. You’ll handle devices, software, SaaS, and end‑user services, ensuring smooth operations across the business.

With at least 5 years in an IT Service Desk workplace, you’ll work onsite most days and participate in ongoing improvements while mentoring junior staff and supporting service continuity.

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📌 Customer‑Facing IT Support Analyst (1st/2nd Line) (Sydney)
🏢 Are Media
📍 Sydney

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