Showing 175 Desktop Engineer jobs in Perth

About the role

As an IT Field / Desktop Support Engineer , you will make an impact by delivering hands‑on remote and deskside technical support that keeps Newmont's end users productive and connected. You will be a valued member of the IT Service Delivery - End User Computing team and work collaboratively with the IT Service Delivery Manager / Team Lead and site‑based stakeholders across client locations.

In this role, you will:

- Provide remote and deskside support to authorized users for incidents, service requests, and information requests, resolving issues in line with agreed service levels
- Provision, image, and deploy workstations for joiners, leavers, and movers, and manage the add/removal of workstations to/from Active Directory
- Administer core end‑user services including email, Wi‑Fi, printing/scanning, application deployment, and access to network resources such as O365, file shares, and printers
- Support and install desktop computing hardware and peripherals – including Windows and Mac desktops/laptops, monitors, mobile devices, printers, and scanners – alongside associated endpoint security solutions
- Manage warranty and non‑warranty hardware, maintain stock levels at key sites, and provide VIP support in line with agreed processes

Work model: At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work‑life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position located in Perth, WA.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

- Strong working knowledge of O365 Suites
- Strong understanding of virtual desktop services (e.g., Citrix/Microsoft)
- Good working knowledge of technology in meeting spaces (e.g., wall‑mounted screens, projectors, IP phones, video conferencing devices)

These will help you stand out

- Good end‑user interaction and customer service skills

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real‑world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role

Due to continued growth within our team, we have multiple roles across Perth CBD. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

Please note that to be eligible for this role, you must be an Australian Citizen.

What you’ll do

As a Desktop Support Engineer, you will be accountable for, but not limited to:

- Be the reliable first point of contact — log, triage and resolve tickets to a documented standard, keeping the person updated so they always know where their issue stands.
- Work through desktop and laptop faults methodically — boot and performance issues, driver and patch problems, crashes and freezes, diagnosed against a structured checklist and explained back in plain language.
- Handle identity and access requests carefully — password resets, MFA re‑registration, new starter accounts and group changes, each checked against the approval process, then actioned promptly so nobody's left waiting.
- Give new starters a properly prepared device — enrolment, standard build and application packages completed to procedure, so they walk in on day one to equipment that's ready and working.
- Look after mobility devices end to end — phones and tablets enrolled and configured to policy, connectivity and app issues troubleshot, and wipes or re‑provisioning handled correctly when a device changes hands.
- Keep hardware, peripherals and print services running — fault‑find and swap out devices, manage warranty and repair jobs, and keep the asset register accurate so the team always knows what's where.
- Document what you fix — clear resolution notes and knowledge base articles, so your colleagues can resolve the same fault quickly next time.

What you’ll bring

- Exceptional customer experience with regard to end user services
- The ability to prioritise work to ensure achievement of all service level agreements




- Sound knowledge of Laptops, Desktop PC's, printers, media and audio‑visual equipment, BYOD and mobility
- You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Job Description

Description

Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry‑leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry‑leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact

Eligibility criteria and conditions may apply to some benefits.

- 6 months contract with potential for permanent placement
- Perth‑based role with regular travel to regional and interstate sites
- Prior experience supporting users within the mining industry required

Job Description

Desktop Engineer

- 6 months contract with potential for permanent placement
- Perth‑based role with regular travel to regional and interstate sites
- Prior experience supporting users within the mining industry required

Join a High‑Performing Technology Team
Our client is seeking an experienced Desktop Engineer to provide hands‑on support across corporate and operational environments. This role offers a mix of BAU support and project‑based work, providing the opportunity to work across a broad range of technologies while supporting clients across multiple locations throughout Australia. Regular travel to regional sites across Australia, including interstate locations, will be required.

The Role

As the Desktop Engineer, you will be responsible for delivering responsive and reliable IT support, ensuring end users receive a high level of service while contributing to the ongoing improvement of technology services and infrastructure.

Key Responsibilities Include:

- Providing onsite and remote support for end‑user devices, applications and workplace technology environments.
- Supporting Microsoft 365 platforms, Windows operating systems and core business applications.
- Travelling to regional and interstate sites to provide onsite technical support and project assistance.
- Deploying, configuring and maintaining devices using Microsoft Intune and Windows Autopilot.
- Diagnosing and resolving hardware, software, peripheral and connectivity‑related issues.
- Managing support requests from initial logging through to resolution while maintaining regular communication with stakeholders.
- Administering user accounts, devices and access through Active Directory and associated technologies.
- Working closely with internal teams, vendors and external service providers to resolve technical issues.
- Maintaining accurate records, support documentation and knowledge base articles within the IT service management platform.
- Escalating complex incidents where required while ensuring effective handover and follow‑up.
- Assisting with technology refreshes, infrastructure upgrades and broader IT initiatives.
- Identifying opportunities to enhance support processes, improve service delivery and increase operational efficiency.

Skills & Experience Required

- Minimum three years’ experience in desktop support, endpoint management or a similar IT support role within the mining industry required.
- Strong background supporting Microsoft Windows environments and Microsoft 365 technologies.
- Hands‑on experience with Microsoft Intune, Autopilot and up-to-date endpoint deployment practices.
- Experience administering Active Directory users, groups and devices.
- Solid troubleshooting skills across desktops, laptops, mobile devices, peripherals and workplace technology.
- Good understanding of networking fundamentals and the ability to diagnose common connectivity issues.
- Experience working with ticketing systems and IT service management processes.
- Demonstrated ability to manage multiple priorities and see issues through to completion.
- Strong customer service, communication and stakeholder engagement skills.
- Ability to work independently, travelling to remote and regional locations when required.




- Current Australian driver’s licence.

What’s on Offer?

- Long‑term contract with potential for permanency.
- Varied role combining operational support and project work.
- Opportunity to work with modern workplace technologies and endpoint management tools.
- Supportive team environment with exposure to diverse business operations across Australia.

Interested?

We welcome applications from people of all backgrounds, identities, and experiences.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know — we’re here to support you.

- 6 months contract with potential for permanent placement
- Perth‑based role with regular travel to regional and interstate sites
- Prior experience supporting users within the mining industry required

Job Description

Desktop Engineer

- 6 months contract with potential for permanent placement
- Perth‑based role with regular travel to regional and interstate sites
- Prior experience supporting users within the mining industry required

Join a High‑Performing Technology Team

Our client is seeking an experienced Desktop Engineer to provide hands‑on support across corporate and operational environments. This role offers a mix of BAU support and project‑based work, providing the opportunity to work across a broad range of technologies while supporting clients across multiple locations throughout Australia. Regular travel to regional sites across Australia, including interstate locations, will be required.

The Role

As the Desktop Engineer, you will be responsible for delivering responsive and reliable IT support, ensuring end users receive a high level of service while contributing to the ongoing improvement of technology services and infrastructure.

Key Responsibilities Include:

- Providing onsite and remote support for end‑user devices, applications and workplace technology environments.
- Supporting Microsoft 365 platforms, Windows operating systems and core business applications.
- Travelling to regional and interstate sites to provide onsite technical support and project assistance.
- Deploying, configuring and maintaining devices using Microsoft Intune and Windows Autopilot.
- Diagnosing and resolving hardware, software, peripheral and connectivity‑related issues.
- Managing support requests from initial logging through to resolution while maintaining regular communication with stakeholders.
- Administering user accounts, devices and access through Active Directory and associated technologies.
- Working closely with internal teams, vendors and external service providers to resolve technical issues.
- Maintaining accurate records, support documentation and knowledge base articles within the IT service management platform.
- Escalating complex incidents where required while ensuring effective handover and follow‑up.
- Assisting with technology refreshes, infrastructure upgrades and broader IT initiatives.
- Identifying opportunities to enhance support processes, improve service delivery and increase operational efficiency.

Skills & Experience Required

- Minimum three years’ experience in desktop support, endpoint management or a similar IT support role within the mining industry required.
- Strong background supporting Microsoft Windows environments and Microsoft 365 technologies.
- Hands‑on experience with Microsoft Intune, Autopilot and modern endpoint deployment practices.
- Experience administering Active Directory users, groups and devices.
- Solid troubleshooting skills across desktops, laptops, mobile devices, peripherals and workplace technology.
- Good understanding of networking fundamentals and the ability to diagnose common connectivity issues.
- Experience working with ticketing systems and IT service management processes.
- Demonstrated ability to manage multiple priorities and see issues through to completion.
- Strong customer service, communication and stakeholder engagement skills.
- Ability to work independently, travelling to remote and regional locations when required.
- Current Australian driver’s licence.

What’s on Offer?

- Long‑term contract with potential for permanency.
- Varied role combining operational support and project work.
- Opportunity to work with modern workplace technologies and endpoint management tools.
- Supportive team environment with exposure to diverse business operations across Australia.

Interested?

We welcome applications from people of all backgrounds, identities, and experiences.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know — we’re here to support you.

- 6 months contract with potential for permanent placement
- Perth‑based role with regular travel to regional and interstate sites
- Prior experience supporting users within the mining industry required

Job Description

Desktop Engineer

- 6 months contract with potential for permanent placement
- Perth‑based role with regular travel to regional and interstate sites
- Prior experience supporting users within the mining industry required

#J-18808-Ljbffr

📌 Desktop Engineer (Western Australia)
🏢 Peoplebank
📍 Western Australia