Your new company

An exciting opportunity has become available to join a premium consumer electronics company with a strong focus on quality, innovation and exceptional customer experiences.

This is not a traditional retail environment. The focus is on creating meaningful ways for customers to experience the products through workshops, events, demonstrations and creative activations, building stronger connections between the brand and its consumers.

Your new role

As Store Manager, you will take ownership of the overall performance, operations and customer experience of a premium retail environment.

Alongside leading the day-to-day store operations, you will have the opportunity to bring creativity and new ideas into the space, developing experiences that encourage customers to visit, engage and connect with the brand.

You will:

- Lead all day-to-day store operations and sales performance
- Manage, coach and develop a small retail team
- Oversee rostering, training, performance and store standards
- Create and manage a calendar of events, workshops and customer experiences
- Develop ideas for pop-ups, activations, collaborations and community events
- Coordinate events end-to-end, from planning and RSVPs through to execution
- Identify creative ways to increase customer engagement, foot traffic and repeat visitation
- Deliver a premium and highly engaging customer experience

What you'll need to succeed

We are looking for a creative,



commercially minded retail leader who understands that outstanding retail goes beyond running the day-to-day store.

You will ideally bring:

- Strong Store Manager or senior retail management experience
- Experience opening a new store, flagship location or retail concept
- Proven experience leading and developing retail teams
- Strong knowledge of store operations, sales, rostering and customer experience
- Hands-on experience creating and delivering events, workshops, activations or pop-ups
- A creative mindset with plenty of ideas around how to engage customers
- Strong organisational and planning skills
- Flexibility to support customer events outside standard trading hours when required

What you'll get in return

This is an opportunity to take ownership of a premium retail environment where creativity and customer experience are genuinely valued.

You'll have the freedom to bring ideas to the table, create engaging events and experiences, develop your team and play an important role in how consumers interact with the brand.

- Competitive salary package with commission
- Genuine ownership of the store and its customer experience
- Opportunity to create events, workshops, pop-ups and activations
- Freedom to introduce new ideas and see them come to life

What you need to do now

If you're an experienced retail leader who loves building teams, creating memorable customer experiences and bringing new ideas to life, we'd love to hear from you.

📌 Store Manager (Sydney)
🏢 Hays
📍 Sydney