Job Advertisement

Position: Retail Manager

Company: Dawgboys Franchising Pty Ltd

Location: Brisbane City QLD 4000

Salary: $79,000 - $95,000 per annum

Employment Type: Full time, Permanent

About Us

Dawgboys Franchising Pty Ltd is based in Brisbane City QLD 4000. Welcome to Dawg Boys, where great food meets unforgettable flavours and good vibes! What started as a passion for serving delicious food in Murrumba Downs, Queensland, has grown into a much-loved food brand with a mission to bring people together through quality, flavour, and exceptional customer experiences. Inspired by the bold and exciting flavours of American-style comfort food, our menu brings together a delicious range of gourmet burgers, loaded hot dogs, crispy southern-fried wings, loaded fries, and much more. We are committed to fostering a well-organised, vibrant store environment that ensures a positive, seamless experience for every customer.

Position Overview

We are seeking an experienced and versatile Retail Manager to oversee the daily operations of our dynamic food and retail business. The successful candidate will coordinate workflows, supervise front-of-house and operational staff, manage stock and suppliers, monitor sales performance, and maintain high standards of customer service and workplace safety.

What You’ll Be Responsible For

- Oversee daily retail and operational activities, ensuring efficient service delivery, product availability, and high customer satisfaction standards across all touchpoints.
- Manage purchasing and stock levels for food, beverage, and retail supplies, coordinating with vendors and maintaining accurate inventory records.
- Develop and implement sales, marketing, and promotional strategies to support revenue growth and customer engagement.
- Monitor sales performance across departments and assist with pricing decisions by reviewing sales data, foot traffic, and market conditions.




- Provide friendly customer service, handle product and service enquiries, and resolve any customer feedback or complaints in a professional manner.
- Supervise, train, and roster staff, ensuring team members perform their duties effectively and adhere to workplace and food safety standards.
- Maintain financial and operational records, monitor business expenses, and assist management with budgeting, reporting, and point-of-sale (POS) reconciliation.
- Ensure strict compliance with workplace health and safety (WHS) and food safety requirements, maintaining a clean, safe, and well-presented store environment.

Essential Criteria
- AQF Diploma, Advanced Diploma, Associate Degree or higher qualification, or an equivalent qualification relevant to business management, retail, or hospitality.
- Minimum of 1 year of relevant experience in retail, hospitality, or business management.
- Demonstrated ability to analyse sales information and implement practical strategies to improve business performance.
- Strong customer service, interpersonal communication, and problem-solving skills.
- Excellent organisational, multitasking, and time-management abilities, with the capacity to manage a fast-paced environment.
- Ability to work independently, manage competing priorities, and make effective operational decisions.

Why Join Us?
- Full-time employment offering stability and opportunities for long-term career development in a growing industry.
- Supportive, fast-paced, and professional working environment.
- Opportunity to take genuine responsibility for the operational success and performance of the business.
- A customer-focused workplace where your ideas can directly contribute to the ongoing growth and development of the brand.

How to Apply

If you have the required qualifications and experience, please submit your resume outlining your suitability for the Retail Manager position with Dawgboys Franchising Pty Ltd.

📌 Retail Manager (Brisbane City)
🏢 Dawgboys Franchising
📍 Brisbane City