Business Author Academy supports aspiring and established authors in developing, self-publishing, and promoting their books. The academy offers book development coaching and self-publishing courses focused on platforms such as IngramSpark and Amazon, along with expert mentoring.

Led by Australian mentor Jennifer Lancaster, an experienced authorpreneur, this business empowers authors - it doesn't just sell services. Authors gain access to advice, guides, videos and publishing services to help them move confidently through every stage of book creation, production, and promotion.

Role Description The Appointment Setter internship is a remote role focused on connecting prospective authors and clients with Business Author Academy’s mentoring and coaching services. Day-to-day tasks include making outbound calls and sending emails, qualifying leads, and scheduling consultations or discovery calls for the mentor.

The contractor will manage calendars and appointment details, follow up with interested prospects, and maintain accurate records of interactions in tracking spreadsheets.

This involves telephone calling - and also involves providing transparent information about programs, and collaborating with the mentor to improve outreach and booking processes. (Apart from optional work,



no after-hours selling is involved).

You will be supported by a CRM call tracker and washed lists.

Qualifications

- In business before, you will have pre-selling and Appointment Scheduling skills to efficiently coordinate a lot of messages, and set times in business hours.
- Possess Lead Generation skills to identify, qualify, and nurture prospective authors and clients. (Assisted by lists).
- You should possess excellent Communication skills to engage prospects clearly and professionally through phone, email, and messaging.
- You should possess Customer Service skills to respond to inquiries, provide helpful information, and ensure a positive experience.
- Grammar and spelling is of critical importance in this field.
- Display reliability, attention to detail, and the ability to work independently in a remote setting.
- Comfort with basic digital tools (email, spreadsheets, online calendars, and possibly CRM platforms) is beneficial.
- Interest in books, self-publishing, or creative industries, and prior experience in sales or outreach, even informal, is an advantage.

- No use of AI agents is allowable by the appointment setter.

📌 Appointment Setter (Australia)
🏢 Business Author Academy
📍 Australia