Company Description Satori Law is a boutique law firm with offices in Melbourne and Adelaide, providing tailored legal services to clients across Australia. The firm focuses on Family Law, Commercial & Succession Law, offering dedicated support to individuals, families, and businesses.
Role Description The Client Engagement & Sales Associate is a full-time (or part-time) remote role responsible for driving client acquisition and supporting ongoing client relationships for Satori Law. Day-to-day tasks include responding to inbound inquiries, conducting initial client consultations, and clearly explaining the firm’s services. The role involves qualifying leads, preparing follow-up communication, and coordinating appointments with lawyers to ensure a smooth client experience.
The associate will maintain accurate records in CRM or practice management systems, track lead conversion, and collaborate with the Management team on client engagement strategies.
This position also includes participating in online outreach campaigns, monitoring client feedback, and contributing suggestions to improve processes, scripts, and service offerings.
Key Requirements
Excellent communication and interpersonal skills.
Confident and professional telephone manner.
Experience in sales, customer service or lead generation.
Strong organisational skills and a results-driven approach.
Ability to work independently and meet performance targets.
What We Offer
Full time or part-time opportunities.
Competitive remuneration with performance-based incentives.
Initial in-person training, followed by a work-from-home arrangement.
- Ongoing support and career development opportunities.
Previous experience in the legal industry is advantageous but not essential.
To Apply: Submit your CV and a brief cover letter via LinkedIn.