Join an established specialist retailer offering premium outdoor products

Sales Assistant Joondalup
Your new company
Join an established specialist retailer offering premium outdoor products and a highly personalised customer experience. With a strong focus on quality, product knowledge and service, this is a great opportunity to join a close-knit team where you can build genuine customer relationships and take ownership of the sales journey.
Your new role
Based in Joondalup, you'll join the team as a Sales Assistant, delivering an exceptional in-store experience while helping customers find the right products for their needs.
This is much more than a traditional retail position. You'll combine hands-on customer service with consultative sales, product demonstrations and coordination of customer orders.
Your responsibilities will include:

- Engaging with customers and providing tailored product recommendations
- Conducting product and cooking demonstrations
- Supporting customers with outdoor and alfresco kitchen selections
- Managing the sales process, including quotes, orders, supplier coordination and customer follow-up
- Maintaining product displays and supporting visual merchandising
- Processing transactions and assisting with stock deliveries
- Working closely with the wider team to achieve sales goals
- Completing some manual handling and heavy lifting when required, although this will not be an extensive part of the role
- Working weekends as part of the regular roster, with two days off during the week

What you'll need to succeed




Previous sales experience is essential and non-negotiable for this position. We're looking for someone confident in engaging with customers, identifying their needs and converting conversations into sales. You'll also bring:

- Strong customer service and communication skills
- A proactive, confident and consultative approach to sales
- The ability to build rapport and recommend appropriate products
- Confidence learning and demonstrating products to customers
- Positive technology skills, with exposure to systems such as Salesforce, Retail Express and Microsoft Office are advantageous.
- The ability to work independently and as part of a team
- Willingness to work weekends as part of your regular roster
- The ability to undertake some manual handling and lifting when required
- Knowledge of outdoor kitchens, BBQs, outdoor entertaining or related products would be highly regarded

What you'll get in return
This is a fantastic opportunity for an experienced salesperson who enjoys building genuine customer relationships and wants something more engaging than transactional retail. You'll join a specialist environment where you can develop strong product knowledge, manage customers throughout the sales journey and be part of a supportive, collaborative team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact Tammy Bora in the Hays WA Business Support Team for a confidential discussion about your career.

📌 Sales Assistant (Western Australia)
🏢 Hays
📍 Western Australia